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Ear, Nose & Throat
1668 Mulkey Road Southwest, Austell, Georgia, United States
About the Ear, Nose & Throat
The Ear, Nose & Throat institution located at 1668 Mulkey Road Southwest in Austell, Georgia, United States, is dedicated to providing expert medical care for conditions related to the ears, nose, and throat. Our team of skilled doctors and healthcare professionals offer comprehensive services to diagnose and treat a wide range of issues, from hearing loss and sinus infections to tonsillectomies and vocal cord disorders. With a focus on patient-centered care and advanced treatment options, we strive to improve the health and well-being of our patients.
Photos of Ear, Nose & Throat
1668 Mulkey Rd SW suite e, Austell, GA 30106, United States
Opening hours of Ear, Nose & Throat
Monday:
09:00 - 17:00
Tuesday:
09:00 - 17:00
Wednesday:
09:00 - 17:00
Thursday:
09:00 - 17:00
Friday:
09:00 - 17:00
Saturday:
Day off
Sunday:
Day off
Reviews of Ear, Nose & Throat
"Dr. Hairston and the staff here were great! Very helpful and got us in relatively quickly… there always seems to be a wait at the ENT but this one wasn’t too bad. Dr. H asked great questions and was very personable, putting my 12 year old at ease. He then ensured we had the right medication prescribed to help heal up my sons issue quickly and help with the pain and inflammation."
"I must say I never leave reviews but, I felt the need to leave one for this location. My daughter and myself were both seen at the is location . They even made our appointments close together and the transition was smooth. I can’t help but boast and brag on the girls in the front office. These girls ….Vanessa, Lauren,Kimbre and Jess have been absolutely amazing. I live in Douglasville and I rather drive this location in Austell because of the wonderful customer service this team provided. The doctors here are also great … they are patient and knowledgeable. From the beginning of my appointment to the end this is a true definition of GREAT customer service . YOU GUYS ROCK #austellteam"
"Wait too long for a 5 minute visit. And they didn’t even call my prescription in. I had to call them to tell them to call in my prescription. They are not good and I will need to find another ENT."
"I should have read the reviews before coming here. The front desk does not know what's going on. I was scheduled for an "urgent" MRI & CT Scan to “rule out cancer”. I was given an appointment to return back to the office a week later. I came back a week later to find out they do not administer those tests there onsite. They then sent me to Douglasville for those tests on the same day. Came all the way back to the office on the same day. After 2 visits to this location, CT & MRI, given meds that did not work (antibiotic and steroid), tons of money spent on visits and tests... the nurse practitioner, Cheryl, asked me what I would like to do. At this point, I was over it. I came THERE for help and with the pain and discomfort I was continuing to experience weeks later... I had lost all confidence that they could help me. I voiced that to her and Dr. Hairston, whom she brought in later, that I came in for their expertise to help me and that I don't what I should do because I don't know what's wrong. If I could figure that out, I wouldn't need them. Their demeanor, nor facial expressions gave me discomfort. They then later suggested I just get my tonsils removed. It was a default response and there was no way I would trust them in my throat. On top of all that, the office is very dirty. Everything was dusty and looked as if it had not been wiped down in months. I would NOT recommend this place ever."
"I made this appointment even though they had such bad reviews on Google since they were only a mile from my house. I waited 45 minutes in the waiting room without seeing a doctor. They told me “they were verifying my insurance” and that is why it took so long. I gave them my insurance information over the phone when I made the appointment. Then they wanted me to pay $250 (before seeing a doctor) my insurance said it would be $166. I walked out without seeing a doctor. Luckily they’re is another ENT on the same road! I walked in there and made an appointment! Reviews matter! I will not make this mistake again!"
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