Laureate Medical Group

"Left a message with Dr. Popat nurse two days ago and still have yet to get a response from the doctor. Have been very sick for over a week and also pregnant so need to be seen. Impossible to get an appointment."

"I wish I could give 0 stars to Laureate Medical Group, East Cobb. I went in for diabetes blood work on 12/8/2022 and thought that was that. I received a call on 1/20/2023 stating that an unmarked vial of blood tested positive for HIV. I was devastated and horrified by this news. How can something like this happen in our technologically advanced society? I went back in and was tested (giving consent) and it came back negative. I am truly sorry for the person this happened to and for everyone who had to get tested. This was a major failure and when I find my next medical group for primary care and endocrinology, I will definitely inquire as to what safe guards are in place to ensure nothing like this happens again."

"If you love a lack of customer service and being treated like dirt, then Laureate Medical Group is the place for you. The check-out staff was mean. My bill was $300.00+ I politely asked why my bill was so high and what I paid the last time. The lady at check-out snapped at me and said it wasn't her department. I left with zero answer and was basically bullied into paying a high bill. I tried to call and ask how much it would cost for my follow-up and I got the same response. Not my department I really don't know. I have called several other doctors offices and they know the doctors fees ahead of time. This medical group could benefit from a customer service class. Not very friendly and for the cost they could have a little compassion. That's just my opinion."

"I just had my first appointment as a new patient, and it was wonderful. Front desk associate was very kind, waiting room was clean. All the nurses were kind and instructive, and I really enjoyed Dr. Lefkovits. She was patient and offered great answers to my questions. I would highly recommend this office! My only gripe throughout the whole experience was long hold times whenever I had to call in, but I know that's not this office's fault."

"I have been going to Laureate Medical for 3 years as my primary care and I have never had a bad experience. The office staff is kind and helpful, questions are answered quickly and thoughtfully through the online patient portal, and the nurses are very skilled. I also really appreciate Dr. Popat, who has always made time for me in cases of urgent medical needs - including through telehealth - and has been an essential part of my complete medical care. I trust her medical knowledge and consideration of a patient from a full-body, internal medicine perspective."