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Ear, Nose & Throat Institute
1000 Commerce Drive, Peachtree City, Georgia, United States
About the Ear, Nose & Throat Institute
The Ear, Nose & Throat Institute is a leading medical facility located at 1000 Commerce Drive in Peachtree City, Georgia, United States. Specializing in the diagnosis and treatment of conditions affecting the ears, nose, and throat, our team of expert doctors and healthcare professionals are dedicated to providing high-quality care to patients of all ages. Whether you are seeking treatment for hearing loss, sinus issues, or throat disorders, our institute offers comprehensive services to address your needs. Visit us today and experience personalized care in a state-of-the-art facility.
Photos of Ear, Nose & Throat Institute
1000 Commerce Dr Suite 200, Peachtree City, GA 30269, United States
Opening hours of Ear, Nose & Throat Institute
Monday:
09:00 - 17:00
Tuesday:
09:00 - 17:00
Wednesday:
09:00 - 17:00
Thursday:
09:00 - 17:00
Friday:
08:00 - 16:00
Saturday:
Day off
Sunday:
Day off
Reviews of Ear, Nose & Throat Institute
"My first visit with Frankie Walls was great. She listened to me, provided a solution, and was just as thorough on our follow-up appointment. My 2nd appointment was an emergency scheduling, and Sharon Jackson was the first available nurse. She was rude, answered zero of my questions, and brushed me off as if I should never have made the appointment in the first place. Fast forward to receipt of the bill for the visit, and it is virtually IMPOSSIBLE TO PAY. For the longest time, the "portal" that they send you on a wild goose chase to find wasn't supported by this particular office. And now that it is, it doesn't take credit card information. I've received 3 texts, 2 emails, a phone call, and 2 messages in my "portal inbox" THIS MORNING ALONE, and now, after my FIFTH phone call to attempt to pay the bill, there are no human beings who answer the phone and unless you have the name of someone, it's impossible to get through. I gave them the benefit of the doubt when it took this much effort to pay the bills of my first appointments because at least the in-office experience was pleasant. But adding the fact that the visit for which I'm being billed was absolutely useless & a waste of time--and shouldn't have cost a penny in the first place--to the annoyance of the repeated begging for payment with no way to pay the bill...well it's frustrating to say the least."
"Same day appointment after being turned away from three other doctors, on a Friday after treatment in the emergency room. Received excellent treatment. Efficient, personable, follow up, and caregiver teaching. Treatment was pain free and quick! Above and beyond. They took responsibility for me as if I were a long term patient. Thank you Frankie!!!"
"I’ve been seeing Mischelle for my vertigo, and other pains associated with it. She has been so wonderful! She always takes time to listen to my concerns, and you could really tell she cares about her patients. She’s never in a rush. And that’s one thing I appreciate so much. The admin (front desk) is super nice too! All the staff actually. They’re all awesome, very friendly, and professional. I love this place and I love the people here :) Normally, people aren’t looking forward to go back to the doctor’s. But for this one, I am actually looking forward to my next session with Mischelle. I highly recommend this place! Thank you so so much Mischelle and everyone!"
"My experience has been mixed, the service was great however today I had an appointment for physical therapy. I received a call about a hour or two before the appointment demanding $around $200 for a balance that did not show up until 4:05 am this morning. my copay is normally $46. Nicole left a voicemail that I could not be seen unless i pay the full balance. My problem is when I called back, totally confused because any time i have had extra fees they normally send an invoice in advance and this time they didn’t. Nicole gave me full attitude, and spoke very harshly! I’m so uncomfortable now that I may have to switch doctors fully. Anyway I have one more appointment friday to go over some tests after that I’m not sure if i will be back. I literally Liked everyone prior to this experience, the doctor and My pt were Excellent! If it was not for Nicole I would have given this doctor a five star review. However how the billing department treat the patients Also matter!"
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