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New Orleans Caring Hands, LLC. (Psychiatry)
4760 Austell Road, Austell, Georgia, United States
About the New Orleans Caring Hands, LLC. (Psychiatry)
New Orleans Caring Hands, LLC. (Psychiatry) is a leading health institution located at 4760 Austell Road, Austell, Georgia, United States. Specializing in psychiatry, our dedicated team of professionals provides compassionate care and support to individuals struggling with mental health issues. With a focus on holistic treatment and personalized care plans, we strive to help our patients achieve optimal mental well-being. Visit us today and let us take care of your mental health needs with our expert services.
4760 Austell Rd Suite 6, Austell, GA 30106, United States
Opening hours of New Orleans Caring Hands, LLC. (Psychiatry)
Monday:
08:00 - 18:00
Tuesday:
08:00 - 18:00
Wednesday:
08:00 - 18:00
Thursday:
08:00 - 18:00
Friday:
08:00 - 18:00
Saturday:
Day off
Sunday:
Day off
Reviews of New Orleans Caring Hands, LLC. (Psychiatry)
"In the beginning everything was great, never missed an appointment and my daughter meds were working. However the last few weeks has been a disaster. I've called the office multiple times to yet receive a call back. My daughter has been WITHOUT her meds. I really hate this because I really liked Danielle. Now I have to find another provider for my daughter as her health and well-being are my priority."
"Office staff are rude. I was never reimbursed for my “co pays” for some visits although I have a HRA. I was charged $70 for several visits (some,not all) and was never reimbursed even after explaining to the office staff that any copayment should have been charged to my HRA. My insurance company and I have attempted several times to be reimbursed. No one answers the phone or responds to emails. I ended up going with a different psychiatrist who understands my insurance and doesn’t charge an out of pocket fee since I have a HRA. I thought the LPN was great. Just wish that they had more competent staff."
"After being told the doctor could no longer treat me because I'm now pregnant I was abruptly cut off medication that's extremely dangerous to discontinue while pregnant because of withdrawals to both myself and my baby and my prescription was cancelled and I was told I would receive my money back. I've had to seek treatment elsewhere and pay out of pocket to the new facility which is the best I've ever been to but it's one week later and still no refund and nobody will answer nor return my phone calls. I'm already working with someone bc of the lack of care I received. Also it's fraud to keep someone's money when the service wasn't rendered. Please do not continue giving this practice your money."
"Absolutely unprofessional! Arrived 15 mins ahead of my appointment time. The doors did not open until 15 minutes after my 9:00am appointment time. The woman at the front desk was highly unprofessional. They have obviously add some security issues because they keep all the doors locked (potential fire hazard), this is likely due to the rightful frustration one may have waiting 90 minutes for an appointment. The therapist, Danielle Madlock, became absolutely unhinged when I brought the matter that a nearly 2 hour wait time was unacceptable to her attention. How does someone who is suppose to be a medical professional engage in such a unprofessional and disrespectful behavior. A fact that I will be reporting to the state board. Additionally, they lock the doors behind you (total of three). This is a potential fire hazard. Beware of this clinic! They are not on the up-and-up, and you deserve better."
"Office staff is very rude and does not know how to treat people as they’re supposed to. As a doctors office you should always put the patients Well-being first. Being a psychiatrist office you would think they would understand when people go through hard times but instead of making you feel better they make you feel worse and they lie and they committed fraud when it came to reimbursing a credit card for a scheduled emergency visit which they then canceled last minute. Do not go to these doctors or facility they cannot be trusted!"
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