Cleveland Family Healthcare
2020 Westland Drive Southwest, Cleveland, Tennessee, United States
About the Cleveland Family Healthcare
Cleveland Family Healthcare is a leading medical institution located at 2020 Westland Drive Southwest in Cleveland, Tennessee. Our dedicated team of doctors and health professionals provide comprehensive healthcare services for individuals and families in the community. From preventive care to specialized treatments, we are committed to delivering personalized and compassionate care to our patients. With a focus on promoting overall wellness and addressing individual health needs, Cleveland Family Healthcare is your trusted partner in achieving and maintaining good health. Schedule an appointment with us today and experience the difference in quality healthcare.
Photos of Cleveland Family Healthcare
2020 Westland Dr SW, Cleveland, TN 37311, United States
Opening hours of Cleveland Family Healthcare
Monday:
08:00 - 17:00
Tuesday:
08:00 - 17:00
Wednesday:
08:00 - 17:00
Thursday:
08:00 - 17:00
Friday:
10:00 - 17:00
Saturday:
Day off
Sunday:
Day off
Reviews of Cleveland Family Healthcare
"STAY AWAY!!! Trust the reviews. Michelle the nurse practitioner has the bedside manner of an ice cube. After listening to her badger a child in the next room that wouldn't follow her every command, I wasn't very optimistic. For good reason. I can go on and on why you should avoid this facility but I won't. I don't have the first good thing to say."
"On the plus side the NP at this location (Michele Ricci) seemed fairly knowledgeable and they had reasonable wait for appointments. I'm generally fond of FQHC type facilities. Unfortunately there were more downsides. The appointment was rushed and there was barely time for concerns not already on their intake form. The form should have led them to several CDC suggested tests and vaccines, not addressed without my prompting. I'm the type to track things myself but you shouldn't have to push to get appropriate care. Staff was unaware of what lab they use (it’s PathGroup as signage in their own office then indicated). Test results were not communicated at all, and then only by mail on request. They have a patient portal but apparently don’t use it; a waste of time and money. The intake form asks questions about religious affiliation and there’s Christian music and magazines in the lobby. Yes this is Cleveland TN but that doesn’t seem inclusive in a health center."
"I called and scheduled an appointment and was told my appointment was at 11. I receive a text that says to arrive 30 minutes early for paperwork. I arrive at 10:15am for said perspective paperwork, which takes all of five minutes btw, and turn it in. I sit in the lobby for approx 30 minutes and another patient arrives and gets called back before me. I ask the front desk when I will be called back and turns out my appointment was scheduled for 11:45 am BUT I WAS TOLD 11 so I would be on early to fill out their paperwork. So I was lied to then made to sit and wait for approx an hour and a half as they called every single patient in the lobby that arrived after I did. Do not recommend. Will update to see if doctor is even worth waiting on."
"This is the place to go if you don't want to wait an hour or two to see your GP. When sitting is extremely difficult having to wait less than 30 seconds to see a doctor which whom you have an appointment with is a godsend. Staff are professional. Music is soothing. Your doctor will sit with you and have talk. No rush, no pressure to hurry up."
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