CHI Memorial Family Practice Associates - Lafayette
615 East Villanow Street, LaFayette, Georgia, United States
About the CHI Memorial Family Practice Associates - Lafayette
CHI Memorial Family Practice Associates in Lafayette is a trusted health institution located at 615 East Villanow Street in LaFayette, Georgia. Our team of experienced healthcare professionals is dedicated to providing comprehensive and compassionate care for patients of all ages. From routine check-ups to managing chronic conditions, we are committed to helping our patients achieve and maintain optimal health. Visit us today and experience top-quality healthcare in a warm and welcoming environment.
Photos of CHI Memorial Family Practice Associates - Lafayette
615 E Villanow St, LaFayette, GA 30728, United States
Opening hours of CHI Memorial Family Practice Associates - Lafayette
Monday:
08:00 - 17:00
Tuesday:
08:00 - 17:00
Wednesday:
08:00 - 17:00
Thursday:
08:00 - 17:00
Friday:
08:00 - 17:00
Saturday:
Day off
Sunday:
Day off
Reviews of CHI Memorial Family Practice Associates - Lafayette
"Honestly, I don't think I could've asked for a better first time experience. I just moved up to Lafayette and was looking for a new family practice. I was honestly a little skeptical by the reviews but I decided to give it a shot. Here's what I personally experienced: • Facility - Very clean, well-maintained, nicely decorated and comfortable. The building is clearly signed with the practitioner's names to ensure you wind up at the right place. I was having an off morning and didn't notice it, walking into a lobby I thought led to the same place, which leads me to... • Staff - The staff were extremely friendly and cordial. When I first walked into the wrong entrance there was no one at the counter, but when they saw me someone came out with a smile, apologized, and, after explaining myself, politely directed me to the correct door with no shade or ill manner at all. When I found the correct spot, the staff in that lobby were equally great. I was greeted with smiles and pleasantness which persisted the whole time. The nurse/medical assistant who helped me before seeing Dr. Betts was so good-humored, chipper, and pleasant; the rest of the staff were also friendly, relaxed, and jovial. She was very conversational and gentle as she inquired into my medical history and did some standard tests. Then Dr. Betts came in. Honestly, just based on first impressions, he surprised me. He did not seem rushed, wanted to have an actual conversation, took his time with the procedure and, unlike past doctors, I didn't feel like a drag to him or I was wasting his time being there (he was also pretty quick getting into the room). We joked as he measured my breathing and took tests which made me feel so much more relaxed than I usually am in doctors' offices; it wasn't just a stale of cold atmosphere with no positive reinforcement or feedback, just stern reports. The staff was just as great on the way out - I did not feel like I was being pushed out the door and they genuinely seemed like they were looking forward to my next appointment. TL;DR: The facility is beautifully maintained, very comfortable, has a nice, relaxed, social atmosphere, the staff (again, based on first impressions) was so pleasant, skilled, and caring, and so far I feel confident and comfortable staying with them."
"No return calls; Referral not done. Waiting for 3 weeks no response and husband in pain as was noted on visit of 3 weeks ago with Jessica A. Banks, needing the referral. Very unprofessional. Also survey is incapable of doing per your request because web site is not available."
"We have enjoyed the convenience of this office for many years. Friendly service that is usually without a long wait. Since COVID-19 regulations changed so many things they haven't been taking patients inside, but instead they have a practitioner visit the vehicle once parked under a "carport" type drive thru area. There were 2 of these areas last time I had to visit, and the service was still rather quick. A recent attempt was aborted due to the symptoms of my child and the triage advised they had already exhausted their supply of Flu test, so she was kind enough to suggest other clinics nearby with phone numbers for us to call and get status before driving north, south, or whatever. I ended up making an appointment with the regular pediatrician, and driving to Chattanooga the next morning."
"I have to say, the wait and the time to see the doctor was great. I didn’t wait that long at all to see her, I think I caught her name it was Emily. She was so sweet, super informing and genuinely concerned about my health. However when it came to getting my prescription, failed miserably. I am currently fighting an inflamed bladder infection and left the office at 3pm. I called both the dr office and CVS with no sign of my prescription being sent in. Let me reemphasize I am currently fighting an infection with throbbing pain. The front office at creative care was great, but I really am in shock my perception wasn’t called in before the office closed considering I’m fighting an infection. I hope this isn’t a normal thing."
"This was the ONLY medical facility I had used from 1988 to 2019. It's sad to see how this facility has gone down since my two lifetime doctors retired. I stayed here for a while afterwards because I was under the impression that my longterm medical records meant something but apparently they do not. Dr Smith and Dr Scoggins were exceptionally talented doctors. Sadly though, I don't expect to ever find that level of professionalism and patient care again. I quit taking my meds after 5 years because I was being made to feel like a criminal by a couple of the new doctors. Better to just suffer than to be humiliated, judged, and disrespected like that. The pharmacy didn't make it and the TV plays the same 10 second commercial over and over in the waiting area. Just turn it off. I do not recommend this facility as long as it is affiliated with CHI Memorial. You should use Hamilton, Redmond, or Erlanger Health care facilities. Memorial is not what it used to be."
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