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Emergency Resources Group
841 Prudential Drive, Jacksonville, Florida, United States
About the Emergency Resources Group
Emergency Resources Group is a leading health institution located at 841 Prudential Drive in Jacksonville, Florida, United States. As a hospital specializing in emergency care, we provide top-notch medical services and resources to individuals in need of urgent medical attention. Our dedicated team of healthcare professionals is committed to delivering high-quality care and ensuring the well-being of our patients. With state-of-the-art facilities and advanced medical technology, Emergency Resources Group is equipped to handle a wide range of medical emergencies. Trust us to provide prompt and efficient care when you need it most.
Photos of Emergency Resources Group
841 Prudential Dr #1400, Jacksonville, FL 32207, United States
Reviews of Emergency Resources Group
"They are rude, period. I talked on the phone with a spanish speaking lady that said not even "buenos días", she asked directly for a account number, she refused to gave detailed explanation about billed charges, like she was so busy and does not have any time to do what is supposed to be her job. Rude people, uneducated on how to treat customers, a total lack of courtesy. Medical institutions, insurance companies and providers should be ashamed of working with such garbage company."
"ZERO STARS to EMERGENCY RESOURCE GROUP & CAPIO PARTNERS!!!!! To all who are dealing with these scammers, such am I!!! My “bill” ((that was covered by insurances was from 09/2018))…. Capio Partners JUST re-added it 07/2023 with original creditor being Emergency Resource Group, kept saying this was a legitimate bill that was also completely OVER what the original bill even was….. a TOTAL scam!! If it’s on your credit report as fraud because that is EXACTLY what it is!!! It was removed today by reporting “Opened Fraudulently” every other attempt saying “show proof” or “not responsible” came back to saying “it’s verified”… not sure how when I just checked medical records & billing & there is NOTHING listed on our records. Report them as fraudulent!! No more SCAMMERS!!"
"The emergency medical services are a total scam, you go to emergency and you start receiving bills for an entire year, each time you think is the last bill, but surprise!... there are more coming. It seems like every person that even look at you has the right to bill you. I have received bills for everybody (medical personnel) that was present in the emergency room that day. How you suppose to know that everybody bills you separately and on top of the high Hospital Bill. Every tissue, towel, glass of water come with a cost. They are not only scamming the patients but the insurance as well, how is possible that everything cost more than 15 times what it would cost outside emergency? They are preying on sick people, they should be clear on all services received and what should it cost, once you are in emergency they do not even answer questions about the cost."
"Never got a bill in the mail for them and, like others, got an unexpected letter for collections. No calls, no letters - just straight to collections. The collection company sent me a little bit more info but nothing helpful. All of my hospital bills are paid and up to date, the charge is coming from a ER doctor that saw me for 60 seconds in a hallway before I was moved to a different wing…. He must use them for billing. What a poorly managed company. Shameful practices."
"I paid on the bill over a few months every two weeks. Then I get a letter in the mail threatening collections if I don't pay the bill in full. First I don't understand getting a threatening letter for collections from this company when I've been paying on the bill that's the first for me. So I decided to call the company to set up a payment plan so my bill not get sent to collections. When I called to set up a payment plan the guy offered to check to see if I qualify for a discount and he said I did. So I paid on the bill reflecting the amount after the discount. The next day I decided to check the account to make sure that the balance was zero but the balance still show the remaining amount after I paid the discount price. So I called the company back and come to find out the discount I was offered had been rejected. Had I not called to find out why they're balance is still on the account I would not have known that I still had a balance. It is not my fault that the guy guaranteed and offer me a discount that he said I qualified for. I understand that I am responsible and liable for the bill but at the same time they need to take accountability and know their process and understand their procedures. Be careful when dealing with this company you have to be on top of things or they will try to pull one over you. Unfortunately I don't have the luxury of choosing which billing service to work with but if I did it would not be through them. As a worker in healthcare it seems like the billing department has been outsourced. Emergency resources group needs to review processes, protocols, and procedures with them so that this will not happen again to anyone else."
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