Carilion Mental Health - New River Valley 2900 Lamb Circle, Christiansburg, VA 24073

"I've been a patient for more than 25 years. I've been fine with every therapist until now. I am dissatisfied with my current 0therapist. He doesn't care about how I am. He's all about changing medications ugg. medication. s which makes me"

"I have seen three different psychiatrists/psych NPs over the course of the last 4+ Years. It’s been pretty hit or miss - first psych I had was subpar, so when I turned 21 I asked to be moved from an adolescent psychiatrist to an adult psychiatrist. The switching process was a pain. Then I had an absolutely wonderful psych NP who got me stabilized. She left (it happens) and I was transferred to another psych NP maybe two years ago? She’s is good for med checks, but our meetings are typically only 15 minutes so I can’t speak to what it might be like as a new patient. I haven’t had too many customer service issues other than sometimes my meds get sent to the wrong pharmacy. Since COVID our visits have been virtual but I prefer the convenience over driving up from Christiansburg so it’s not a problem for me. Definitely not leading psychiatry in the nation, but I’m not dead yet so I guess they’re doing a decent job."

"Would not recommend. Do your research prior"

"Same issue as the above user. With the dismal representation of mental health professionals in the NRV, this practice should do all it can to help patients find ways to have their needs met. "We are not accepting new patients" is not help. (Especially when the insurance websites say that you ARE accepting new patients--and the insurance companies say it's the fault of the practice for not updating.)"

"HORRIBLE customer service!! Never been treated so poorly by a health care professional's office!!!! DO NOT RECOMMEND!!"