Respiratory Consultants of GA

"Today I was their with my mother. She said that she got a call saying her appointment was at 215 to get her facenra shot.  I took my lunch break from work to take her.  After we waited a bit they called her back and asked if we had time to do an extra breathing test.   We told her that we didnt have the time.  Dr. Lin heard us from the room he was in and came out and was extremely unprofessional in his approach to telling us that 1. We were here too early and 2. That we had not been here in over a year.  ( Thats because she has been in and out of the hospital all year) I told him that wasnt true and he said she had only been here for her shots before walking back into the office with his current patient.   I told the young lady that called my mom back that I didnt like the way that he spoke to us.  He then opened the door with 2 of his staff present along with his current patient and berated me in front of them.  He needs to be reported,  you can ask his staff about how unpleasant he was with us. I am in shock about how rude and unpleasant he treated  my mother and I.  Something should be done to prevent him from treating anyone else like that."

"Dr. Rhodes and her team are amazing. The wait can be long, but that is only because they are in high demand."

"I found this provider by using my health insurance to make sure that I was seeing a provider that is in network. I had an initial consultation and set up an appointment for a sleep study during that first appointment. It was almost two months before they could do a sleep study, because they said they only have one technician and that he only works part time. Two weeks before the sleep study appointment I called the office to verify that they had obtained the necessary prior authorization for the sleep study. I get a call back and was informed that they canceled my sleep study appointment because my insurance is not in network. I tried explaining that my health insurance had sent me to them, and had confirmed they are an in network provider. I was also irate that no one had called to tell me they had canceled the appointment. I contacted my insurance again to re-verify that the facility and provider are both in network. My insurance even sent me written documentation that shows they are in network. I checked to see if my insurance had covered the initial consultation. This place billed my insurance $525 for the initial consultation and that they received payment of $232 for that visit. Since they are in network, I am not responsible for the remaining balance. The office has been unable to provide an explanation of their actions. I basically wasted 2 months of time waiting for a sleep study appointment that they had already canceled resulting in a significant delay in receiving proper treatment. It is completely indefensible."

"From the very beginning every appointment has ran 30 mins or longer behind schedule. My daughter had an appt at 10:00am and at 11:30am she has still not been seen by the Doctor. The office manager Melissa said that sometimes they have to see an ICU patient at the hospital……so is she saying that all 4 visits we have had this has happened. She did not once apologize for them being behind schedule every visit but was glad to offer me the records if we wanted to leave. That tells me that her or her staff do not care about the value of people’s time. I only recommend this PLACE if you have 4 hours to spare for an appointment."

"I have pretty much had it with this office. Every time I call, either nobody answers the phone or nobody calls you back. While most of the staff has been courteous and friendly, there are a few that are quite rude. My experience with them has been less than satisfactory and I wouldn't recommend them whatsoever. In fact, as soon as I've completed my current business with them, I will be seeking another doctor."