Jimmy John's

"I know that most of these locations are franchised so probably not going to do me any well by putting this but I do want you to understand that when people come in to get a sandwich the least you can do is acknowledge their presence especially when they acknowledge yours. Being that I am I'm just there to get a sandwich the way that I want and I have money I should be able to ask questions how I want my sandwhich put together. If your job is to be a sandwich maker then you should make the sandwich the way I want it no matter the cost yes telling me that it's going to be an upcharge is one thing but getting an attitude with me because there's an upcharge is another. I simply wanted to ask if a certain meat could be subbed out on a sandwich the attitude I received for the question that I asked was not necessary. Then I just simply asked about Dijon mustard and you pointed me down to the end of the counter where you only carried regular yellow mustard mind you Dijon mustard is a freebie that goes on sandwiches so then I asked you while you were starting to make my sandwich not after my sandwich was made is it possible that you can at least put the Dijon mustard on maybe half the sandwich and you took a deep breath and said either it's on the entire sandwich or not at all I've been to other restaurants Jimmy John's in particular and they just put it on the side for me they didn't get upset with me because I asked for something that is free to go on my sandwich they were not upset with me because I was just simply trying to have my sandwich made that I was paying for. I don't know if you're having a bad day and I don't know if there was something else going on I did notice that you were alone but there was no other customers in the restaurant besides me so I won't judge but I will call you out on what you did and I will say that I didn't feel comfortable in your establishment and I'll just take my business to a different franchise from now on. It really doesn't cost anything to be nice to people but again I don't know what kind of day you're having and you don't know what kind of day I'm having."

"Placed an online order and received a very rude call from the manager that had a terrible attitude and yelled at me that she couldn't make my order. I said ok, fine just cancel it. She proceeded to call me over and over to yell at me about my order and accused me of hanging up on her. I understand restaurants are understaffed and sometimes unable to fulfill an order, however the extremely rude attitude and repeatedly calling to harass me was both unprofessional and a waste of mine and her time."

"I sat out front on a pleasant sunny day while sitting there I noticed the delivery guy complete 4 delivery trips within a 30 minutes span ! I couldn't help but to ask him his name he said "Cooper" no one is going to believe this while I'm sitting here still typing review he has returned!!!!! I can not make this up I am amazed this guy really stand for Jimmy John motto HE DELIVERS SUPER FAST ! keep up the excellent work Cooper"

"Don’t come to this location. I came today to place a simple order and the two oversized black women there have the NASTIEST attitudes. They clearly hate their jobs. There’s another location that’s about 10 minutes out that is MUCH better (on Pleasant Hill Rd). Edit: After a quick review of their current google and yelp reviews it seems that these two women are ALWAYS the issue."

"Literally just left, will NOT be returning. Ordered a sandwich online last week. My order was wrong when I got back to my office (5 minutes) called immediately spoke with a lady who pulled up my order said they’ll have it remade the next time I come in. Come in today the BIG LADY WITH BRAIDS was sooo rude. Took a picture of my sandwich she says “from that picture I can’t see the onions and lettuce” yes because they’re not there!!! She took her time to print out however many receipts to show me that I ordered it wrong when I didn’t. After 5-7 minutes of back and forth I left and said I don’t even want it if you’re this rude I don’t even trust you to remake it. And she was there when I did my original order!!! But she said I couldn’t kindly buy another one. Never I’m so sorry if you’re a miserable person making sandwiches and you feel the need to make others feel that way. She caused a scene with a full store no regards!! I’ll continue to go my regular Jimmy Johns on sugarloaf parkway in lawrenceville where they have decorum, respect and home training.."