Dairy Queen Grill & Chill

"The cashier greeted me by saying "yes". She was unfriendly. I ordered a chili dog and waited 10 minutes for it. It was piping hot but tough, chewy, smaller than usual and had a strange taste. It clearly had been microwaved. I discarded it, and I will not return to this location."

"I had placed an order for delivery from Uber eats at this location, however, never received my order because this store gave my order to a different Uber driver. When asked to remake my order so that she could fulfill my delivery, they refused her. I then called to address the issue, the manager Leon told me it is not his job to check the orders and make sure the correct driver picks them up and I should not be calling them. His job is only to make the orders and whoever picks them up gets them. This only escalated the situation further! How are you a place of business receiving online/delivery orders and not take any responsibility or part in making sure the right person picks up the correct order???? Furthermore, when Leon was asked for his supervisor’s information, he refused saying if I want it I can go up there and get it myself. The only thing he was willing to provide was horrible customer service, a lack of managerial skills and no accountability."

"Ordered a cotton candy blizzard. They gave me a spoon first, then the blizzard came with a lid. Why? To use the spoon you have to throw away the lid. I noticed that it was badly mixed. Most of the candy was on top (there wasn't a lot of candy to begin with). The bottom half was completely void of candy sprinkles. They didn't do the flip thing. I felt compelled to do it myself. It feel to the floor. I have been going to DQ for decades so I know what they are about. Felt like these people were cutting corners and skimping on things. Not a good experience. Does the brand a disservice."

"This location is definitely not consistent. This is the second time I’ve come and the gravy has been off. And that’s the whole reason I get DQ. The last time it tasted spoilt and it made me sick and this time it doesn’t even look or taste like their gravy. It’s overly seasoned too. So I’m not gonna risk it again. Which sucks because I pay extra to get extra gravy because I dip everything in it (fries & chicken with bread) so not only did I waste $1 on the gravy but $10 on the whole meal because I can’t eat it the way I intend to and for the whole reason I chose to get DQ. It’s a different meal without the gravy and having to dip it in ketchup at home. I’d rather have gotten something else then. Very disappointed. They also put like no toppings in the blizzard even though I also pay extra for extra toppings. It’s a rip off. Sad I went today and wasted my money and meal there."

"Went here tonight and ordered 2 chicken strip baskets one 4 count and the other a 6 count. Apparently, whole placing my order i was taking too long to where he interrupted almost every word. Just for me to get home and not even have the order i placed. Instead i have what looks like maybe a handful of popcorn shrimp with a box of fries and a chicken strip basket with fries and onion rings…. Never said anything about onion rings. And when i called because they would be closes by the time i returned no one answered the just continued to ring. I won’t bother to eat here again. Such a disappointment"