Downriver Pediatric Associates PC
23050 West Road, Brownstown Charter Township, Michigan, United States
About the Downriver Pediatric Associates PC
Downriver Pediatric Associates PC is a trusted medical institution located in Brownstown Charter Township, Michigan. Our team of dedicated doctors specialize in providing comprehensive healthcare services for children of all ages. From routine check-ups to vaccinations and sick visits, we are committed to delivering high-quality pediatric care in a warm and welcoming environment. Visit us at 23050 West Road to experience compassionate and personalized healthcare for your little ones.
23050 West Rd # 110, Brownstown Charter Twp, MI 48183, United States
Opening hours of Downriver Pediatric Associates PC
Monday:
08:00 - 17:00
Tuesday:
08:00 - 17:00
Wednesday:
08:00 - 17:00
Thursday:
08:00 - 17:00
Friday:
08:00 - 17:00
Saturday:
08:00 - 12:00
Sunday:
Day off
Reviews of Downriver Pediatric Associates PC
"Their lack of technology and innovation results in archaic methods of communication producing delays of vital information and sharing of information such as medical charts. There is no way to message them like the thousands of other doctors in the area. Their disregard for wanting to enhance their communication methods that is compliant with HIPAA is why businesses go under. Lack of innovation results in lack of knowledgeable doctors, patient care, and service satisfaction levels. Whoever is in charge should seriously consider teaming up with the hospital systems MyChart (Epic EMR) Henry Ford, Beaumont, UofM, and many others , even private offices use it. So there is no excuse not to use the tools available to enhance the operations of the clinic and the communication with their patients."
"Several doctors on staff. You can stick with one or see soonest available. It can be difficult to get a same day sick visit lately and frustratingly, you can't make an appointment for it. I would prefer that if I call on Monday and they can't get me in, they give me an appointment on the next day. We've given up a few times and visited urgent care instead. They do offer an after hours number, which is nice, but they can only assist with a sick visit, not a normal visit or refill or anything like that, so again, sometimes urgent care is more helpful. When we do get an appointment, the doctors are very helpful, take their time with you, and answer questions. We've used this pediatrician for multiple generations now, and love the doctors and nurses. Not being able to schedule can be very frustrating though."
"Not the best place not the worst place. It was nice to get our foot in the door with someone immediately after my son was born. We were recommended Downriver Peds by a nurse in the hospital. He is a little over two weeks old. A week ago the assistant who weighed him was absolutely impatient and rude. Didn’t lock the scale and just let him flail and scream and kinda talked at him very impatiently and like she was annoyed at him crying. She said we were just going to “guess” his weight and picked the lowest number the scale was reading. The doctor told us she was happy he was gaining weight but would like to see him a little higher on the scale and when I explained to her the situation of the nurse and the scale she completely disregarded it. We brought him back this week for a weight check and he was a whole 10 ounces over what he was weighed at a week before. The nurse who weighed him this time let us know that the scale should have been locked before and that they’re always required to do it. We also had some questions for the doctor specifically and for some reason she just never came in to speak with us this time around and kept sending the nurse back and forth to communicate with us instead of just walking a few feet and doing it herself. They’re also not afraid to sort of guilt you for having latching issues with breast feeding! So all around I’d say they’re good if you really need somewhere to go but not my first choice."
"Made an appointment for my ***sick*** toddler for 1:45 pm, got there at 1:50 pm because I got out of work late... They wouldn't even see my son. Said it was now categorized as a "no call no show" & that the next patient has already gone in. No one was in the waiting room. They still turned us away. Now I'm probably gonna have to pay a $25 fee because it was categorized as a no show & possibly even be dropped from the office because of their policies. I used to swear by this office, I love the staff & all of the doctors just wish the policies would change. I understand they have a lot of patients but they shouldn't turn away a sick child.... I didn't mind waiting either. Just very frustrating & seems like they don't put patients first."
"Doesn't matter how good the doctors are if you can't get in for sick visits. This office doesn't make appointments for sick visits which means you are calling every morning at 8am to try to snatch the few open times available. We called two days in a row to get in to see doctor for my son who was dehydrated from stomach flu. Couldn't get an appointment, doctors also wouldn't call in a prescription saying they weren't comfortable without seeing him. I became frustrated and starting telling them my concerns with gaining access to my doctor and mysteriously they found an appointment. ..this visit will be my last. I have 5 children and getting in with a sick child has NEVER gone smoothly....best part is they are still accepting new patients not sure how they will manage any more."
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