Zaxby's Chicken Fingers & Buffalo Wings

"this restaurant has been my go to for several years. NO more! at $13.00 a salad to have nearly half the lettuce look like it was reused and COVERED UP with fresh lettuce is extremely disappointing. This was intentionally done. This is now the 3rd time in less than 4 weeks this has happened. My co-wker found the same with her salad. So very disappointed!!!!!!"

"Did a mobile order for five tenders and a basket of toast with two sauces. Got about a half mile away and checked the order and realized I had my five tenders, but instead of toast, I had an order of fries and neither of my sauces. I had to turn around and go back in the rain and going to the store to get the correct order. Not the biggest deal in the world. Just super annoying. It was a very simple order, I’m not sure how it could’ve been screwed up. On top of the fact that when I came back and I had to open up all of the food to “approve” that I had received the wrong items. The cashier was apologetic, but it’s still annoying to have to turn around and drive back to a place just to get what you ordered in the first place."

"This Zaxby's has been great every time I've been there. The chicken is juicy and the salads don't skimp on ingredients, plenty of chicken and fresh veggies. The service is kind and respectful and they don't give me those rude stares like they wonder why I'm even there, like the looks I get from some other fast food joints. I recently discovered they only make about $10/hour and I think that the company should be ashamed. When you realize a greeter at Walmart makes more than the person laying hands on your sandwich you're about to consume and they still are making it with pride and taking their time to get it right, then they are going to get a thank you out of me. I plan to start bringing some cash to tip drive through staff when the attitude and food is right, because that is becoming ridiculously rare. Also, their inspection is posted and it's an A. Chick-fil-A and Zaxby's are the only two fast food places I trust with my chicken salads and I get 3 a week, that should tell you everything you need to know."