Dunkin',

6408 Ringgold Road, East Ridge, TN 37412

"I have worked anywhere from J.Alexander’s as a line cook, a Phlebotomist for Chattanooga Family Practice, to a line cook for Ruth Chris’s etc. Grew up in management my whole life. I’ve NEVER been so disgusted by ALL management & how poorly they run a business! Literally assaulted by a crew member and his GF & dealing with court now BUT Dunkin offered no support in any form from this accident while on clock on top of I worked an 18hr shift w/o a break of ANY kind per GMs request. Single mom needing the $ I said yes only with a 30 min break; never got & GM shows up hr b4 close just to bark orders and take twice the time it usually took closing. After all this the GM & AGM started harassing & singling me out to push me out the door. Called me names like “crack head” verified by 3 other employees. I have reported this and made formal complaints just to never hear anything back still after 4 months. After my complaints they cut my hours literally from 60hrs to ZERO! They gossip, complain and harass employees more than work! They target people with mental illness or people that aren’t up to there “standards” not related to work. This place is crooked, pretty sure robbing itself as in internal theft . God bless it I’ve got way more than just this little bit plus proof. I’ve now had to hire a lawyer upon learning my rights fully and the extent of the crookedness. Drink wise just request “the Dunkin way “ you’re good. Working here AVOID !"

"Update: This location seems well staffed now. The new hires are very polite and quick with orders, quick to talk to me and understanding if something happens. The manager, who has been there all along, has always been very nice and now that he's got the staff he needs, seems to have the place running quite well. I am very pleased with the improvements! Original: PLEASE staff this location. It's always so busy. I never get my mobile order on time and end up waiting half an hour for somebody to talk to me because they're all so busy all the time."

"Usually the service is good. This time, I had to repeat what I wanted multiple times and finally just point out each individual item and hold up my fingers of how many I wanted. The person was just off today. Donuts still good though. Recommended"

"The guy taking my order got frustrated with me for not knowing the menu. He helped me but was impatient about how long I was taking to understand. I understand I might've taken longer and truly might've required more patience due to me not being an avid coffee drinker but there was no one else in line and he gets paid for customer service. This is my 4th time coming here but first time buying and all of the females were nice. The drink was decent but overpriced bc of how much ice they put in it. Id recommend ordering light ice, otherwise you wont get enough drink. Not an awful experience but not the best. Ill definitely try it again at some point."

"The best Dunkin in hattanooga. They treat regulars like family. Mew customers they are wonderful too, order is never wrong. They love to see me pull up"