Kroger

"The store on Chamblee Dunwoody Rd is always stocked. I made a great meal from their meat choices. Love to shop there."

"Customer "disservice" is the obvious profit strategy. I am a long time Kroger shopper. I enjoy the fair prices and robust selection of consumer products. In the past, I have accepted the long standing Kroger philosophy of fair prices are the reward for accepting poor customer service. However, everything has limitations. At this particular Kroger it is very common to have zero cashiers working with only the self check out lines open. This causes very long waiting lines. There is only one employee monitoring all of the self service stations. There are constant errors in the self service software, as well as delays for purchasing alcohol and delays for those who don't know how to look up produce an many other delays that could be easily handled by trained cashiers. I spend more time checking out my purchases than I do shopping for them. Kroger, you should be ashamed of your complete and willful disregard for the term "customer service" but you're not because it's profitable."

"If the manager is too lazy to run the store, then they shouldn't even bother and just quit. They close the main entrance before 8:00 p.m. there are no carts at the alternate entrance. I found who I thought was the manager and asked where I could get carts and she put me back outside in 15° weather I had to set off an alarm just to go get a cart 2x the size of what I needed. Shelves not stocked. Just an absolute joke was able to get about 10% of my list. Oh, and I saw at least 15 employees, all useless except the one monitor of self checkout. The only people that appeared to be doing any work were the nice lady running the self-checkout and the guy rounding up shopping carts in the parking lot. I arrived at 7:50pm and the store was still busy, which made it even more infuriating. They do not care about the customers at all. There are two other stores within 5 minutes of this store and you can bet I'll never be at this store again"

"Above all else, I look for food quality and cleanliness. Sometime produce is fine, but too often it's on the edge of being spoiled, yet it's still for sale. On occasion, I find food well beyond it's expiration date. This is the closest grocery to my house, but I've stopped going."

"It's just okay. Produce is frequently sporadically stocked, and the quality of it just isn't fresh. Meat stock and quality is also hit or miss. I have been twice and there were no shopping carts available and one of those times there were also no baskets near the front entrance either. The Kroger a few miles north on Holcomb Bridge is much better."