Fit for a Queen 89 Crossroads Mall, Mount Hope, WV 25880

"Girls that are a “small size” i wouldn’t go here. Got nothing but very mean attitude when I walked in. As a somewhat bigger girl, I recommend going to beehive (in oak hill) for formal/prom dresses. They are SUPER nice and don’t judge you. They will literally help you find the right dress. Fit for a queen, isn’t for all queens. ❤ My 2023 prom was perfect no help from Fit for a queen. Hope y’all’s service gets better!"

"Not only is wedding planning itself extremely stressful but the added stress from fit for a Queen in beckley from 3 of the guys outfits that were rented not fitting was an absolute mess. I’m not sure how an outfit comes in 3X too big in the shirt and the pants with a huge hole in them but I feel like that’s unacceptable, and then to be told that it would come in the day of the wedding an hour before it was time for them to be at the venue and dressed… the other guys pants were about 4inches too short and the third guys pants were about 2-3 sizes too big and his shirt was extremely too short in arm length, to which he had to wear the pants that were way too big on him and go out and buy a brand new shirt.. I would never go back to fit for a Queen if I ever have another event for the simple fact of how terrible it was to deal with all of this plus the stress of the wedding, even though the staff was nice. Also would like to add since you replied back, the groomsmen did not send his measurements in he came in and got measured and was not charged right and had already left to go back out of town and I had to go in and have them fix what they charged him for but they measured him themselves… I’m not sure where that misinformation came from because every guy came in and got fitted IN STORE. he also didn’t come in the day of the event to pick it up, he went the day before due to him being in the military. The boy who came in the day of is the one who had to have his overnighted because his pants had a hole and his shirt was way too big.. I can’t help if they yelled at your staff considering how much trouble we have had and how much back and forth running they had to do to fix someone else’s mistake!"

"Went there looking for a wedding dress for my daughter. The elderly lady was very rude. She hardly allowed you to look at any of the dresses. And was rude when my daughter tried on. So we went to Jean Ann's where the staff was very friendly and professional. And we bought a beautiful dress there. I wouldn't buy a stocking from fit for a queen."

"Walked in, and some lady was quite rude towards my girlfriend looking for a dress. She pointed out her weight, without measurements, saying she looked to small, and was just a little rude and harsh with her comments. My girlfriends struggles with her weight, and it was just not very professional to say that without measuring and making someone insecure."

"the store had beautiful dresses and i was considering buying a $400 dollar dress. i should have read reviews before coming in because many of them say how the customer service is bad and the manager was rude, but i quickly saw that presented during my visit. hopefully most customers don’t have to deal w the attitude i received today!!"