Kroger

"I just walked up to Kroger that shouldn't close until 11. That's a half hour early. Tomorrow is Thanksgiving and now I won't have groceries. This man wouldn't let anybody inside because he said he didn't have anybody to work. He sat outside screaming at this woman and not letting anybody in the store. Literally holding the door with his hands so nobody could pass. Multiple people are outside getting upset because he's not letting anyone in the store. He continued to scream at this woman, and then finally let her in and nobody else. I will not return to this Kroger. This was the manager, it looked like. And if he has the authority to be telling people they can't come in the store, then he has the authority to help people finish out their Thanksgiving shopping when the store is still supposed to be open for another half hour. Also filing a complaint with Kroger's customer service. This is foul and repulsive."

"I am usually a Kroger fan but today's experience was not good. At 3pm on a random Sunday there were lines in both directions across the front of the store for people waiting to get to a self-checkout. There was only one cashier lane open, yet I saw several associates (who looked like they may have been managers) pushing carts throughout the store. When we got to the front of the line there was no associate supporting the six self checkout lanes on that end because he went to get cigarettes for one customer. We weren't especially in a rush but even still we debated abandoning the cart - only politeness kept us from walking away. I know enough about the grocery business to know that it is tough, but you are Kroger and I expect better."

"Great store to shop before 9pm. After 9 pm, they close a set of doors, shut down ALL registers and force ALL customers to use self checkout. It is an awful experience. The line doubled by the time I was able to checkout. There was only ONE employee helping. He was very friendly. He was attempting to make the best of his situation. He was an older man with long white hair and a long white beard."

"I remember when Kroger wanted to be known for quick check outs. I miss those days. Self-checkout should be a choice not the only option. Updating this. I complained tonight that the line was taking too long. I asked for the manager. The manager walked up to the cashier and asked her if she needed any help. The cashier said "No." I then told the manager "It was I who was complaining about how long the line was taking." I also mentioned what I said in my first review. She responded that they cannot find any people. I replied that I thought that was a cop out. Then she shrugged and walked away leaving me to wait in line. Things have really changed for the worse here. She could have opened up another lane. When I got to the cashier I said "You should have told her that you needed help." And she replied that the lady was the manager, and that they cannot cashier because they are supposed to be on the floor. I am so upset about this. I can't be the only customer who expects customer service."

"I bought disgusting chicken from the Kroger on Sugar Hill. I brought my receipt back to see if they would allow an exchange( I had my receipt and pictures). The loss prevention manager told me it's absolutely nothing she can do for me. She told me the store manager could do nothing for me. It was too disgusting to bring back. Trust me, now I know if there is an issue with my food, spoiled, rotten, bring it back to the store. She told me to double wrap it. At the end of the day, zi paid for bad chicken and had to re-buy some more from Kroger in Sugar Hill GA."