My Cute Pawz Pet Salon

"We have been looking for a consistent and quality groomer since moving to Georgia about 5 years ago. Yes it has taken that long. Our bichon came from the back of my cute pawz with a smile on her face and once seeing her fresh cut, I was smiling too. Thank you my cute pawz! We will be back"

"I’ve taken my dog here 3+ times, they left him looking decent but will just complain about him saying he’s an “bad dog”. Asked for nails to be cut they didn’t even touch them. Complain about special handling and my dog only weighs 20lbs. He’s a gentle dog but is scared of clippers. Took him in for a 4th visit they refused to give him service because of special handling. They pick and choose who to work with and are “scared” of small dogs “fighting it”. I asked if they have muzzle, they said yes and said they don’t think I would be okay with putting it on. I said yes it’s okay. Lady said “no it’s not okay! Come pick him up!” Very rude and just wasted my time. I thought groomers knew how to handle all types of dogs especially small dogs…"

"If I could give a half star or a no star review I would! Horrible customer service, very rude. They will make excuses about not wanting to do a service if they do not like your dog. Gives customers “stank” look. Made degrading comments about my dog. Very disrespectful & unprofessional they do not deserve your money."

"I had recently decided to switch my groomer because of my complicated schedule and the distance to that location even though they did great. Today was the first day I took my doggy to this location & the front desk assistant & the groomer were extremely nice! Very understanding and informative. My little dog looks super adorable & he was so happy after his haircut!"

"My first appointment with them was quite not the greatest. I had taken my dog right after work and he had been crated all day so I did not mind paying what I paid since he was HYPER. The price was roughly $160 ish or more for my 35lb mini golden doodle. The payment had a $15 additional special handling fee and tip. It was odd that my appointment was for 3pm and my dog was done at 6pm. I loved the cut and thought I'd given them another chance because my Goldendoodle is HYPER when he is around people so why not believe them? This time around I still paid a $15 mishandling fee, nails only grinned (not filed because he was apparently hyperactive) and still paid a matting charge my total was $142 w/o tip. I got a call for permission to cut his coat short due to him being too matted or not letting the dematting process proceed. I agreed to go short but I get a $5 fee added to my tab. OF all this, the reason I write a one star review is that aside from all that overpricing for a haircut that shouldve not been 4+ hrs, my appointment was for 2pm and they have the audacity to tell me to pick him up at 6:15pm. If you have a policy of charging people for late cancellation, please appreciate the time of your customers and don't waste 4+ hrs of our day waiting around to see if you guys finish before 6pm. They have done an awesome job before with the cut but today I had hope it was a shorter groom time than last time. And if you want to reply that you told me to come back by 6pm , of course I will say okay because I need my dog groomed. I just think 4+ hrs for a dog to get groomed is not ideal, at least not the cut mine got."