Verizon

"Bought a 1200 phone here; worst customer service ever experienced. Avoid this particular location if you can!! Extremely rude and disrespectful acted better than us, tried to aggressively up sell product got mad when we questioned about it. The guy who was helping us also had a rude remark after every question we asked or statement made. Asked him about being an A…hole then he said wasnt going to help if we were going to be rude. We said ok get a manager to come over both of them who were listening to the conversation but spent the entire time on their phone doing absolutely nothing. Manager came over to help us finish he just as rude and said both parties involved were wrong. Difference is we are the customer spending money to employ these people to help us not the other way around. Should never be this way WORST SERVICE EVER!!!!"

"Staff here is ignorant and act like they don’t have time for you. Spent $1500 on a new iPhone pro max and started having software issues not even 2 months later. The man who took care of me acted like I was an idiot and talked to me like it. I’ll drive to boardman before I ever come back into this location. I switched my service from straight by talk to Verizon thinking even if it was more money I would be able to get the assistance I needed when something went wrong, boy was I mistaken! Don’t you dare go in a half hour before they close cause they’ll sit hunched over a table and act like you’re the biggest inconvenience in the world. I also went in to inquire about a second line and insurance on my phone but I was rushed out before I could even make them more money. Pathetic!"

"The service is horrible here. The sales representative was rude as well as aggressive. I don't recommend this store to anyone at all ... This is also in Calcutta Ohio. It's a shame how rude people are in these couple of stores in Calcutta Ohio. Not all places over there are like this."

"These guys are always making sure we get what we need and in the prices we want. We've only been twice, but we are 2 for 2 in great customer service. The service is casual, and they are matter of fact guys, so don't get upset!"

"There customer service was great. We had went to the Verizon in Robinson the day before and they were absolutely no help. They pretty much told us there was nothing they could do for us and was told to call the 800 number again for the 10th time. We were in this Verizon retailer 5 minutes and they knew the issue and solved it and had us on our way. Greatly appreciated!!"