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Holiday Inn Express Atlanta-Stone Mountain, an IHG Hotel
1790 East Park Place Boulevard, Stone Mountain, Georgia, United States
About the Holiday Inn Express Atlanta-Stone Mountain, an IHG Hotel
Holiday Inn Express Atlanta-Stone Mountain, an IHG Hotel, is a comfortable and convenient lodging option located at 1790 East Park Place Boulevard in Stone Mountain, Georgia, United States. This hotel offers modern amenities and spacious rooms for guests to relax and unwind after a day of exploring the nearby attractions, such as Stone Mountain Park. With a complimentary breakfast buffet, free Wi-Fi, and a fitness center, guests can enjoy a hassle-free stay at this welcoming establishment. Whether visiting for business or leisure, Holiday Inn Express Atlanta-Stone Mountain provides a convenient and comfortable accommodation option for travelers in the area.
Photos of Holiday Inn Express Atlanta-Stone Mountain, an IHG Hotel
1790 E Park Pl Blvd, Stone Mountain, GA 30087, United States
Reviews of Holiday Inn Express Atlanta-Stone Mountain, an IHG Hotel
"Checking in was fun. Trae, who is in training, did an excellent job of sorting out my confusing reservation. I like staying here when I have to be in this area for work! Convenient to everything. Nice, clean and the staff is always friendly!"
"The people here are the most rude, mean and racists people I’ve ever met. I had left some things in the room so I doubled back to get them. The housekeeper (Eladia who WAS NOT WEARING A BADGE PER COMPANY POLICY) was already cleaning, I told her how concerned I was with my items missing. She was rude, started to make very mean statements about my bathroom (which was not in working condition when I arrived overnight). She blamed me, called me nasty and crazy. My feelings were so hurt. I have always been a IHG/HIG member. She judged me and treated me like trash, and called me out my name, and needless to say my items were never returned. When I reported it to the front desk Manager (Alton) he never showed any concern or any signs of being apologetic for his employees behavior. HE ACTUALLY DEFENDED HER. Same with (Patricia) the housekeeping Manager. They were ALL so mean and rude to me and never resolved my issue or concern. They just basically called me crazy and shunned me away. It was the janitor that overheard everything and came over to me and apologized for all I had been through. I’m 9 months pregnant and this is how I was treated by the staff at the Holiday Inn Express Stone Mountain ga. They need to be removed from these customer service positions bc THEY AREN’T FIT TO SERVICE THE COMMUNITY…. They need more training… I will take this to corporate next."
"Area is pretty, but it seems break ins and theft is a recurring theme in vehicles, happened today 2 minute drive up the road during a training i was attending during lunchtime where multiple windows were broken with stolen items...and a car stolen!!! Past reviews show the same trend in this area. Halls smell of weed on and off. The doors slam very loud and will wake you up at night. Toilet rocks and the caulk has pink mold staining around the toilet and shower head. Beds are comfy and a couple different pillow firmness choices is nice. Cleaning staff does a good job, but maintenence items needed. Outlets by the bed are far past worn and barely hold on to the chargers. Staff is nice when needed and the breakfast has a nice selection. Rooms are very clean and modern otherwise."
"I stayed here with my wife and 3 children. We had a 3rd floor room and around 2 in the morning we were all woke up to a knock on our door, yelling, crying, and doors slamming. I open to the door to see what's going on and a little girl is running the halls by herself knocking on doors and a group of people in 4-5 different rooms are going in and out of the rooms slamming doors and yelling at each other so I called the front desk and said I want this resolved my family is now awake and cant sleep with all the nonsense, I was told these people have been there for 3 weeks and they are sorry for the inconvenience. The next morning I was told by front desk that the GM would be contacting me in the next few days to discuss refund, no call was ever recieved after a few days so I called and requested to speak with GM and was told no refunds were being given for the problem. Having guest like that in your hotel for 3 weeks must be acceptable so if you want to pay to not sleep then this is the place for you."
"This is one of the cleanest hotels I've stayed in. Even the hallway is spotless. I constantly see staff cleaning everywhere! This is my second stay here. The rooms are well equipped with full-size amenities, mini fridge, and coffee pods. The bed & pillows are comfortable. Enjoy a full breakfast with a variety such as turkey sausage, bacon hot & cold cereals, fresh fruit, pancakes, scrambled eggs, and cheese omelets. No continental breakfast here! This hotel is fully staffed. They clean the rooms every day. Since covid, other hotels either try to get you to opt-out of room cleaning or they only clean every 2-3 days! Everyone is friendly and courteous. I highly recommend this location. I stay here when visiting family. I definitely will return."
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