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Red Roof Inn Atlanta - Norcross
5171 Brook Hollow Parkway, Norcross, Georgia, United States
About the Red Roof Inn Atlanta - Norcross
Located in Norcross, Georgia, the Red Roof Inn Atlanta - Norcross is a comfortable and affordable lodging option for travelers looking to explore the greater Atlanta area. Situated at 5171 Brook Hollow Parkway, this hotel offers convenient access to nearby attractions, restaurants, and shopping centers. The rooms are clean and spacious, with modern amenities to ensure a pleasant stay. Guests can enjoy complimentary Wi-Fi, free parking, and a continental breakfast to start their day off right. Whether traveling for business or leisure, the Red Roof Inn Atlanta - Norcross provides a welcoming and convenient home away from home.
Photos of Red Roof Inn Atlanta - Norcross
5171 Brook Hollow Pkwy, Norcross, GA 30071, United States
Reviews of Red Roof Inn Atlanta - Norcross
"I was only here to drop off food, and it was not a pleasant experience. The elevator and floors were pretty messed up. The elevator shook, was filthy, and I very much regretted not taking the stairs. Looked like no one has done real maintenance for 50 years."
"Made an online reservation for the next day due to me getting in town at 3 am. There was a guy in front of me who was very upset. The lady at the desk had her back turned to him and was on her phone watching YouTube videos, completely ignoring him. He got upset and left. I was trying to check in and she looked at me in disgust and told me to leave. I was confused because simply wanted to check in. She then proceeded to shout at me and told me to get out. My lady got out the car and was trying to talk to her about getting us checked in. Apparently the lady at the desk assumed i was the same guy that was in front of me and stated, “I can’t tell the difference between you people, all of you look the same”. That really pissed me off because she obviously wasn’t paying attention. But then she refused to check us in because apparently their check in time is at 3pm. Mind you, i have been driving allll day. I ended up having to go to another motel and contacted management. The manager proceeded to say that they don’t give refunds and i would have to come back at 3pm. I simply told them to cancel the damn booking and keep the money because you obviously need it more than i do. Terrible customer service and terrible management. 0 stars if you ask me."
"I was already pretty skeptical about staying here. It was even worse than I imagined. I checked in at about 8:30 pm and was actually quite pleased. I unpacked my bag and was going back to my car when I saw some nasty black mold ALL over the inside of the door and wall. I immediately took pictures and went down to the lobby. I showed the woman at the front desk and even she was disgusted. She went to her computer for a few minutes and when she came back she said all she could do was and house cleaning to my room… The house cleaning that should've cleaned my room before I got there. As I looked at her dumbfounded from what I just heard, asked for a different room. She said they didn't have any other rooms and that I had to call some number for a refund. Which I of course did and have been ignored… Stay away from this place.. Photos below"
"The absolutely most DISGUSTING hotel I've ever been to!! Got here in the middle of this night looking for a safe place to stay, but ended up going to another hotel because of how unclean the room was. Corners of the room and windows were full of spiders, webs, and dirt. Blood stains, boogers, hair, and other unknown stains all over comforter, sheets, and pillows. Young lady at the office clearly did not care and was rude. I've tried multiple times to get into contact with the manager, Danny, for a refund since we stayed no more than 5-10 minutes and left. He said the refund would be returned within 3-5 business days. After 3-5 days passed of no refund, we tried calling again but he kept declining, saying he was in a meeting, and never called back. I called again using a different phone so he wouldn't recognize the number and he answered. When he realized who is was, he said he would look into it and I haven't heard back anything since. It's been 2 months."
"This place should be “ Labeled as a 1 star, they have roaches in their rooms, stains on their sheets, no one wipe off any of the counter tops or shelves. I was traveling from up north, and decided to stay here. Please do not stay at this motel, it is a complete waste of your money, time, and comfort."
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