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La Quinta Inn & Suites by Wyndham Atlanta Midtown - Buckhead
2535 Chantilly Drive Northeast, Atlanta, Georgia, United States
About the La Quinta Inn & Suites by Wyndham Atlanta Midtown - Buckhead
La Quinta Inn & Suites by Wyndham Atlanta Midtown - Buckhead is a charming lodging establishment located at 2535 Chantilly Drive Northeast in Atlanta, Georgia, United States. This welcoming hotel offers comfortable accommodations and top-notch amenities for guests to enjoy during their stay. With its convenient location in the Midtown-Buckhead area, guests can easily access popular attractions, dining options, and shopping destinations. Whether visiting for business or leisure, La Quinta Inn & Suites provides a relaxing and enjoyable experience for all travelers.
Photos of La Quinta Inn & Suites by Wyndham Atlanta Midtown - Buckhead
2535 Chantilly Dr NE, Atlanta, GA 30324, United States
Reviews of La Quinta Inn & Suites by Wyndham Atlanta Midtown - Buckhead
"The fact that my highest score is for the location says something. NOT THE WORST, but....I understand being the most affordable option in an otherwise expensive area, but you have to at least provide your LISTED amenities. They don't put out coffee if they don't feel like it, they don't even make all of the breakfast options. It's literally what ever whomever is working feels like making or not making that day. Most pleasant interactions are with the check in and check out staff, and that's a maybe. Bathrooms have exhausts that don't work, lights that don't work. It's servicable if you're here for a night, tops two. Otherwise, might as well stay at the Red Roof one exit down."
"For this past weekend i went with five other people for a one night stay. The lobby smelled of something my best friend described as "thousands of old ladies at a convention all wearing the same perfume". They also had Friday the Ice Cube movie playing in the lobby, which while a great film, is not exactly family fare for a lobby. It was so strong she had to cover her face. At one point I became concerned, because we were forced to wait there for AN HOUR that this strong smell might trigger a migraine for me so we waited in the car an additional 20 minutes at least before we got one room key to a room with no soap to wash your hands, visible damage to the back of the bathroom door, and exposed brackets where a framed piece of art had been taken from the wall. The room we were supposed to be in was still occupied by a woman who had just gotten out of the shower and assumed that we had the wrong room. We didn't. We had to inform the hotel that their own residents had not checked out. Not only annoying but seems a little unsafe? After all of this we decided we were just leaving. Upon doing so we were greeted by a ripped open, empty lingerie box laying in the middle of the dropoff area."
"I booked a two night stay and checked in late. Rats greeted us outside. They gave me keys on three occasions to occupied guest rooms. We walked in on a half naked couple. Staff blamed the computer system and said they would have the manager contact me and that did not happen. I drove from Philadelphia 12 hours and this hotel was the worst. I left after I saw the roaches and stayed with family. It felt creepy staying here and it’s truly one of the dirtiest hotels I stayed at in my entire life. I only stayed a few hours and the person at the front desk said I would be contacted by management for a refund. No one contacted me"
"This hotel staff is nice. The manager is horrible. Apparently she is new and is never available. A few weeks ago I stayed here and the water was off. I went to the front desk and was told it was someone on the way to fix it. I asked should I just go somewhere else because I was tired and just got off the road from traveling. She said it should be fixed within an hour, two max. That was 11pm. At 2 am, no water. And now I’m so tired, I passed out IN MY CLOTHES. Woke up in the morning, NO WATER. No way to shower, brush my teeth, no face wash. Nothing. The front desk offered a bottle of water. The breakfast was a no as well. So they took our information and said management would contact us in a few days. That never happened. I contacted corporate and they said management gave us the option to go somewhere else, which was obviously a lie, management never showed up until the next day. And why would you take our information, if you offered us a way out in the beginning? Corporate offered initially 5,000 “points” towards a stay. Then raised it up to 7,500, saying that’s a free night to a LOWER TIER hotel owned by their WYNDHAM PROPERTIES. Why would I accept to stay at a lower tier hotel if I paid for a higher tier? That’s like paying for first class and they give you the last row of the plane. Needless to say, I have stayed here before with no issues, but I will definitely spread the word to my company that Wyndham properties is now losing our business account. This “last offer” resolution method they tried to use on me was disrespectful and disgusting. To the hotel manager, HIDING behind your staffs cloak is never the way. You will lose business behind this and at this point there is no need to reach out to attempt to resolve the issue now, since it’s been 3 weeks, and you still haven’t picked up the phone yet. Your corporate office is now involved and our business accounts are being removed from your future business."
"When we checked in the front desk lady was not welcoming. The room was dirty and when we went to tell her and she got defensive saying it wasn’t her fault. When we weren’t blaming her. We just wanted a clean room. Then she said that if we didn’t like it there we could go somewhere else. After that we didn’t want to stay there any longer and cancelled the reservation. She said she didn’t know when I was getting my money back nor how much I was getting back. I still haven’t gotten my money back. I have never had a terrible experience at la Quinta before so I was shocked and disappointed."
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