Aloft Atlanta Downtown
300 Ted Turner Drive Northwest, Atlanta, Georgia, United States
About the Aloft Atlanta Downtown
Aloft Atlanta Downtown is a modern and stylish lodging option located at 300 Ted Turner Drive Northwest in the heart of Atlanta, Georgia. This vibrant hotel offers a unique blend of comfort and convenience, with sleek and contemporary design throughout its rooms and common areas. Guests can enjoy amenities such as a fitness center, outdoor pool, and on-site dining options. The central location of Aloft Atlanta Downtown allows guests easy access to popular attractions, dining spots, and entertainment venues in the city. Whether traveling for business or leisure, this hotel provides a chic and comfortable stay for visitors to Atlanta.
Photos of Aloft Atlanta Downtown
300 Ted Turner Dr NW, Atlanta, GA 30308, United States
Reviews of Aloft Atlanta Downtown
"I am currently staying at the ALOFT with potentially two more nights to go, at this point I'm not sure if I'll stay the balance of nights that I booked. The location to the Apparel Mart is literally across the street (5 stars) and that's why I chose this hotel. I am very disappointed with the customer service, from my initial check-in up until now, the service has been lackluster. To make matters worse, MOMENTS ago there was a fire alarm that went off alerting all of us that we needed to exit the building immediately(which isn't the reason I'm complaining). The problem was that upon descending the stairwell into the lobby myself and fellow guests found the front desk with no front desk personnel in sight. There was someone from the support staff left to communicate with us, and when I say "communicate" with us I mean she basically told us that the front desk agent would be "right back". After all of us waiting around confused, the front desk clerk finally appeared nonchalantly and began checking people in without a word! She never once addressed the crowd to explain the situation, or said explicitly whether or not the "coast was clear". That communication came after looking for an explanation and approaching the woman from support staff who said that we could "go back up". This was the just another symptom of the poor customer service and just BLAH vibe from a hotel that is supposed to be modern and bright. The location is perfect, the hotel experience is NOT."
"Hotel staff Lauren and Lamont were A++. Friendly, Professional, and helpful. Rooms were clean and to the standards expected for an Aloft. Parking is pay per night, but very easy, and plenty of it. Aloft lobbies are always a more then just a passing through place, and this one keeps with a great vibe, and plenty of options."
"The rooms were good. However the lobby was so loud and like a frat party. The smell was terrible. I had to take my emergency inhaler before even making it to my room because the smell was so strong, and it wasn't even a cleaning smell. I was grateful we were not on the first or second floor. We paid $30 extra dollars to park at the hotel, which is also insane. We only stayed one night, but that was enough. Overall, we won't ever stay here again and recommend that no one else does either."
"Where to begin? My company recently had a conference for our department so I, along with numerous coworkers, stayed. Only 1 of the 2 elevators in the main hotel lobby was functioning. Some of us found out later that there were actually 2 more elevators in the building but there were no 'apologies for inconvenience and there's another elevator, etc'. No signs, NOTHING. The staff would just sit and look at the guests while waiting for long periods of time for the one single elevator in the main lobby. My room, along with several of my coworkers did not have any wash clothes. We had to request them at the front desk. Many of us also didn't have any hand soap for the sinks. We had to get the soap from the shower to wash our hands. When I asked for soap, the lady at the front desk seemed to act as if it was an inconvenience. I know they were busy with our large group being there along with a building full of high school and college students, but they knew well in advance that the hotel would be as full as it was, but no effort appeared to have been made to be prepared with at least the basic essentials! With the number of young adults in the hotel, there were numerous complaints from my coworkers about the noise in the building. It didn't seem that anyone tried to do anything about it by asking them keep the noise down at night. Thankfully, not on my floor, but on other floors as reported by coworkers, the smell was horrendous and no one seemed to try to do anything about that either. The room itself was too minimalistic. The closet was small, at best. There were no drawers and really not even any shelves deep enough to unpack clothes that didn't need hanging. I would not recommend staying here for any reason."
"Just checked out after a 2 night stay. The hotel was in a great location and the room was as expected. I wanted to write this review in order to compliment the amazing service we received from Nahvah at the front desk. I had called a few days prior to our arrival with some questions and I spoke with her. When I arrived at the hotel she immediately greeted me and told me she was the one I had spoken with. She was so welcoming and kind and really made me feel so welcome. She answered all my questions and made the check in process very easy. Aloft is lucky to have her as an employee!"
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