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Courtyard by Marriott Atlanta Lithia Springs
895 Bob Arnold Boulevard, Lithia Springs, Georgia, United States
About the Courtyard by Marriott Atlanta Lithia Springs
Courtyard by Marriott Atlanta Lithia Springs is a modern and comfortable lodging facility located at 895 Bob Arnold Boulevard in Lithia Springs, Georgia, United States. This hotel offers spacious rooms with contemporary amenities, a fitness center, an outdoor pool, and a cozy courtyard for guests to relax. Conveniently situated near major attractions and businesses, Courtyard by Marriott Atlanta Lithia Springs is the perfect choice for both business and leisure travelers looking for a comfortable and convenient stay in the Atlanta area.
Photos of Courtyard by Marriott Atlanta Lithia Springs
895 Bob Arnold Blvd, Lithia Springs, GA 30122, United States
Reviews of Courtyard by Marriott Atlanta Lithia Springs
"DISHONEST!!!!! DISHONEST!!!!! DISHONEST!! My aunts and I stay at the Courtyard Marriott Lithia Springs while traveling to catch the plane. Once we arrived in our next destination, my aunt discovered she left her unopened box of Ozempic medication for her diabetes. I immediately called the hotel and at that time I’m pretty sure housekeeping had just cleaned or maybe haven’t even cleaned the room. I had to call back 3 times because the desk attendant would NEVER return my call after stating she would check and call me back. I was told that housekeeping was already gone for the day and they will check with them the next day. AGAIN, no call, no concern, no nothing. Unfortunately we were traveling without her needed medication. I called back again a few days later and was told that they didn’t find it. LIES-LIES-LIES, a $1600.00 box of medication doesn’t disappear. Housekeeping or staff stole it and knew the value of it. My advice to anyone that stays there-Please do a complete follow up-because it will be non returnable."
"This was not a pleasure trip or stay. My family experienced a tree falling on our roof during the worst time of the year….the holidays! I was glad we had a place to stay instead of a shelter or my car but that was it. The staff was very hospitable and nice but I couldn’t get anyone to come clean the room. I understand things have changed with COVID but we were a family of five with a three year old. We stayed for three weeks and the room was cleaned once. Is that the new policy? It was to the point of bringing my own cleaning products to maintain the room myself. To experience a tragedy during this time of year, cleaning is not the job I want to do. Not sure what will come out of this review because my family and I are in a home now sad and sound. I just needed to let someone know that this was our experience and it wasn’t pleasant."
"First, I need to report that a Tiffany ring was “taken” by someone within the housekeeping staff during our three days two night stay. During this time, we received housekeeping services for “1” one day, the day we checked out. We left a thank you note, and a $20 tip. Our overall impression of the hotel was totally clouded by the “misplaced” Tiffany ring. Shoutout to the Supervisor on Duty “Jamie” for keeping us apprised of the theft, and trying to narrow down which staff member could be responsible given the timeframe that our room was cleaned. During our stay we found a few things puzzling in regards to front desk staffing. The hotel is both a Courtyard Marriott and Fairfield Inn & Suites property combo. You’ll need your Fairfield & Suite room key to get your complementary breakfast in the morning, this weeds out the Courtyard property people who are not authorized to get their meal. The Courtyard did have a Starbucks in their lobby area with limited hours of operation. The staff “Fairfield Inn & Suits side” would frequently go into the back room area, thus leaving the front desk area unattended for visitors or guest to figure out what is going on. The hotel itself was clean, well maintained and had a convenient location to access the many roads and highways in the Atlanta metro area. There are many fast food options nearby “McDonalds, Chick-Fil-A, Taco Bell” and many more. If you take away the Tiffany ring theft, I would have rated our stay an 11 out of 10. But since the theft was such a bad situation, I gave them a two start instead of 5 stars."
"Hotel staff are very dry… hotel room was dirty. The min fridge had ice in it from the ICE AGE..behind the toilet the wall seems like it was scrubbed with Brillo pad and the didn’t touch up the paint or wall paper. I paid over 400.00 to stay somewhere I couldn’t take a bath because it was dirty…….. I was here for a family health emergency I had not time to complain I was worried about my family. And never put a room full of kids on a high floor all night little feet running around."
"Hotel was clean and well maintained,, but I had a bad experience with 1 of their assistant Manager,, my 2 cards were charged without cause or notification, ( double charged) reached out to the hotel, the promise that it will not go through,, well, it did! Now fighting with my bank to get my money back,, so frustrating! Marriot promised to refund the unnecessary charge,, ( double 1 day) haven't seen it yet,, Its been 3 business days,, still waiting!"
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