Dunkin'

"Absolutely terrible location. Always out of things. They don't care. It's a donut shop that's constantly out of donuts. Don't dare order Door Dash because they will be out of 80% of what you order and you'll end up paying $10 a drink due to fees when they cancel everything else. Absolute incompetence. And you can't call the store to speak to anyone or find out what they have or don't have because they NEVER answer the phone. Save your money, go elsewhere, this place is a joke. Given the level of incompetence, I wouldn't feel safe trusting them with cleanliness as well."

"I'm over this location. I usually order a frozen drink and tonight I was refused service. They said they had already cleaned and shut down their machine for the night. When I asked why they would do that when they're still open, their excuse was bc it's 8:30, they only have 3 people and they were cleaning. Tried to make it out like they always do that, but I have never been denied a frozen drink past 8 pm. I misspoke saying frappe instead of frozen coffee when I was explaining that, and the employee said they don't have frappes to go across the street. Regardless of my wording on the drink, it was still due to them being lazy. If a business is open, refusing service because they don't want to clean something again is not a good reason to deny a customer service. This location has also been notorious for not even making the drinks or order properly. There have been some decent employees and service, but it's hit or miss and usually terrible."

"The donuts are ok. Better than most gas stations. Not as good as other donut shops. We got some breakfast food too. It tasted ok, but small portions. More like a snack. The staff were nice. Place was clean. Overall, an ok place to grab a bite but not like "you have to go here!""

"We were just here for hot chocolate, something I feel like Dunkin is known for because of how creamy and good it is. Well this location must have lost the recipe because it was by far the worst hot chocolate I’ve ever had. Save your money and just make some swissmiss for yourself and throw it in a thermos. Or find a location that actually knows how to make it. Only pro was the service was fast so there’s that!"

"Husband and I went to get our free Veterans Day donuts as advertised on line. The staff at the Fairmont location said they weren’t doing it. Apparently the managers at each location are responsible to set the computers up in order to do this. Guess the manager at this particular location does not have the time nor appreciation for local veterAns. Will not be doing business there anymore"