Hampton Inn & Suites Chattanooga/Hamilton Place

"Room was clean, staff very helpful and friendly, extensive free breakfast that was good. Indoor pool was warm and very clean. Cookies in the lobby in the evening and coffee always available in the lobby for guests. Location, perfect, right next to the mall and tons of restaurants."

"Room was pretty nice and in a great location. My only complaint was that the bathroom door was a wierd sliding "barn style" door. It didn't have a lock on it, and it would not stay shut. It looks like someone tried to repair it and failed. Breakfast was great and I did feel safe and clean here, which is on the top of my priority list"

"We never got to stay here. We planned to stay here with our 5 (young ) kids and we were informed that it was only 5 allowed in a room max. We have never run into this problem as a big family in any other hotel . So I definitely don't recommend if you have a large family."

"Beautifully decorated, clean, comfortable hotel located near the expansive shopping and dining options offered at Hamilton Place. The hotel is on the upscale end of the Hampton line and is a frequent stop for our traveling needs. The hotel is located on a hillside with terraced parking. The nighttime views of Hamilton Place are lovely. The lobby of the hotel is beautiful and is far more upscale than the typical interstate Hampton property. From the front desk to the well appointed rooms, the hotel is welcoming and comfortable. You are welcomed to the room with a personalized message waiting on the television screen. We came in late and the front desk staff was just wonderful, making us feel welcome with Diamond member treats. The hotel is perfect in every way; the deduction in stars for location is if the exit is missed, getting turned around and making your way back to the property takes several minutes of travel time."

"When I check in at Hampton inn's I'm accustomed to a courteous and friendly front desk clerk. Didn't get that here. If you don't like your job find another. If you had problems at home leave in parking lot before entering. Maybe franchise owner should have a course in How To Win Friends And Influence People. Franchise owner should realize that to get repeat business, it starts at front desk or maybe their wanting you to use the app to check in and out. If that's the case, then why have front desk clerks. Housekeeping was more friendly. Also being a Hampton silver member, I'm accustomed to receiving two free bottles of water which is a small perk but still a perk. If this location doesn't provide this perk then they should consider it. Other than interaction of front desk the hotel was nice, clean, good breakfast, grounds well manicured. A form letter from management saying your sorry for this and that isn't needed."