UPS Customer Center
2500 Gihon Road, Parkersburg, West Virginia 26101
About the UPS Customer Center
The UPS Customer Center located at 2500 Gihon Road in Parkersburg, West Virginia, is a convenient and reliable destination for all your shipping and delivery needs. Our knowledgeable staff is dedicated to providing exceptional customer service and ensuring that your packages are handled with care. Whether you need to drop off a package, pick up a shipment, or inquire about our services, the UPS Customer Center is here to assist you. Visit us today and experience the convenience and efficiency of UPS.
Photos of UPS Customer Center
2500 Gihon Rd, Parkersburg, WV 26101, United States
Opening hours of UPS Customer Center
Monday:
16:00 - 18:00
Tuesday:
16:00 - 18:00
Wednesday:
16:00 - 18:00
Thursday:
16:00 - 18:00
Friday:
16:00 - 18:00
Saturday:
Closed
Sunday:
Closed
Reviews of UPS Customer Center
"Terrible delivery service and even worse customer service. I managed for FedEx Ground for over 9 years (not there now) and therefore I understand how important it is to make sure that packages arrive where they are supposed to and by the time they are needed. UPS, despite their drivers making 6 figures a year now, is absolutely terrible as a delivery service. The inability of a driver to read a label or scan a label and look at the side of a building to see a giant sign and deliver the package to the corresponding place is asinine. The call center customer service is just as terrible. If only Amazon let you choose who delivered your packages. USPS and FedEx have no problem getting packages here."
"Keep hanging up the phone when I schedule a call back to speak to a representative. My order was not delivered to my home and was rerouted to the most inconvenient location for me."
"For the first time in years, I’ve had a horrible transaction. I had two packages that the driver kept saying my address was wrong and it is the same address. I always use after many phone calls. I finally received the packages at the address that was on the two packages, horrible service for this delivery"
"Had a package says delivered at 203. I was on phone at 230 asking where they put it. In notification said at the shed(I have 3) my wife and I both have made numerous trips out looking around all of them. Even went to the neighbors. Nothing. and they said they call me within hour. At 545 I'm calling them again. Same thing, call back within an hour. Apox 7pm I called them again and they say they was trying to contact driver that was still out. They would have them contact me as soon as they got a hold of him. Then have my package at my house tonight. It's now 10pm and still nothing. No phone call nor package. I'd choose usps over ups."
"Paid good money to overnight very important very time sensitive package, specifically asked for delivery after 2 pm, attempted delivery before 2 pm, gave me the run around for 10 minutes before then immediately telling me they couldn’t do anything and withholding the package over the weekend. On top of multiple misplaced packages through the years. FedEx is an awful service, but compared to UPS, they look like a bunch of geniuses. Avoid using UPS unless your life depends on it."
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