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Banfield Pet
13141 City Station Drive, Jacksonville, Florida, United States
About the Banfield Pet
Banfield Pet Hospital is a leading veterinary care institution located at 13141 City Station Drive in Jacksonville, Florida, United States. With a team of dedicated veterinarians and staff, Banfield Pet Hospital provides comprehensive and compassionate care for pets of all shapes and sizes. From routine check-ups to advanced medical treatments, Banfield Pet Hospital is committed to promoting the health and well-being of every furry friend that walks through their doors. Experience top-notch veterinary care at Banfield Pet Hospital in Jacksonville.
Reviews of Banfield Pet
"Loved it"
"18years of excellent service! Wonderful staff."
"They love what they do. But could use more help at the front desk."
"Bad experiences based on poor organization and communication. The ladies in front are all very nice and helpful though. Set up the Wellness Plan for my dog primarily to ensure he gets all vaccines and routine treatment needed. I have exhausting demands professionally and personally due to health issues so if I can have one less thing to track, it's better for both of us. Got a call to set up a routine visit and arrived for the appointment only to find out the call was from our previous location - we moved 9 months before and had visited the Jax location already and changed our address in the system. They were able to get us in so it wasn't a wasted trip. But they forgot to give him his rabies vaccine, despite it being overdue. And talked us into more blood work for a enlarged heart condition that he's had for over 5 years, which I've discussed multiple times - if he's active and happy, we're not interested in extensive testing that isn't necessary for his immediate health. Had to bring him back for the rabies vaccine, which they were able to sort out quickly. Then they signed us up for a free dental cleaning, after I said it wasn't necessary. Showed up for the scheduled dental because it was pushed so hard - guess who can't go under anesthesia because of his heart? My dog. Which we didn't find out until 2 hrs after I dropped him off - waited an hour and assumed everything was okay only to get the call as soon as I walked in the door. Set up grooming services at the same location, only to find out, guess what, they can't take him because the heart condition is so severe - would have been great to have that mentioned ANY of the several times I'd talked to the vets. All told, wasted at least twice what this plan costs a year now in direct and indirect costs due to errors and omissions. Not sure if it's just this location or the system that has issues but I had very few problems in Athens, GA and Chicago, IL."
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