Better Plumbing Co

"First day: no call no show Never answered back text. Much later I called and left a message and said he’s tired. Second day: didn’t show up on time and texted me do I still need him. At this point I just told him don’t bother to show up. If he can’t even keep the basic etiquette, I can’t trust him to do a decent job. He has audacity to text me back “I’m the only one in Trenton.” This is why I particularly don’t support local business."

"Unfortunately I cannot give a great review. Called Better Plumbing out to come get our drain unstuck. The two that came told me that our cast iron pipe was collapsing and needed to be replaced, but they could get it unstuck for now. If I poured grease down the drain, the clog would likely re-appear. I told them to go ahead and get it unstuck, and I'll consider my options. They get the drain going again. Charged $350, when I was quoted "about $300" but oh well.. Two days later it was completely stopped up again. I hadn't even used the kitchen to cook in those two days, so it wasn't clogged due to grease. I called Better Plumbing again and they told me the pipe was collapsed and needed to be replaced, but they could come back out for another "couple hundred" I called Roto-Rooter who came out and cleared the clog in about 20 minutes, using a large auger with a blade, for $265. The clog has not returned, and Roto-Rooter has a 30 day warranty that will cover them coming back out. The pipe isn't collapsed, not even close. Just felt like I was lied to, and then they felt like they could just continually charge me. Really not a great experience, and I would recommend people to stay clear of Better Plumbing. Wasted $350."

"Highly recommend. They came out on a Sunday afternoon to fix our problem. The work was done professionally and quickly. Pricing was fair for a Sunday call and for the work that was done. I would not hesitate to use Better Plumbing in the future."

"I had to keep waiting on other companies that were busy and could not work on a drain leak under my house. i called Better Plumbing and they cam out the next day. They were very respectful to my family members and very detailed on the issue and the repair they made. Reasonable rates and very friendly people."

"Unfortunately I am having to change my review. Mitchel did come out and "fix" everything. Charged me a total of $500 to switch some pipes around. Left and the master bath, and washer, only ran hot water. Took them two days to come back out. Said they fixed it again but the washer is still only running hot water. They said they would be back Monday. It's now Wednesday and they will not even return our phone call. This man jipped me out of money and then tried to charge me $100 MORE to hook the dishwasher up. I do not reccomend this company or whatever they call themselves to anyone. Not even my worse enemy."