Ace Cleaners

"I had a stain in my nursing dress and they were able to get it out with no problem! I will definitely be returning."

"We dropped off a dress to be dry cleaned for a military ball. The night before the event, I checked the dress and the straps that go around the waist were untouched. They were still extremely wrinkled. The dress had snags that were not there prior to dropping off. The dress looked worse than before. They also threw away the original tags that were attached to the dress without asking if we needed them back. The quality of care is extremely horrible and the customer service is even worse. The owner, Larry, is unprofessional and should be avoided! Stay away from here!"

"Do NOT! I repeat do NOT take your clothes to any of the Ace Cleaners for alterations. I took a bridesmaid dress to be hemmed and hemmed ONLY. There were no other alterations done to the dress and they charged me $85 to hem the dress. I was not given a price prior to the alteration or I would have turned around and walked out then. This makes my 9th wedding where I have had to have a bridesmaid dress hemmed. I have NEVER paid more than $40 for a dress to simply be hemmed. I contacted Ace and was told there was nothing they could do about it because their alteration lady is contracted so I would have to contact the owner. I contacted the store 12 times trying to get in touch with him and was told he would be giving me a call each time. I never heard a word from him. I have NEVER left a bad review in my life but this experience was one I would never want anyone else to experience. So so SO unprofessional. Save yourself the time, money, and headache and take your business elsewhere."

"I've had a couple of bad experiences with Ace Cleaners (Summerville Rd) and took my business elsewhere, but I returned, gave them another chance because their prices are reasonable. Check your clothing, make certain they've been dry cleaned. I had the unfortunate experience of picking up my supposedly cleaned clothes to find out later when I got home, they were not cleaned, they just pressed them out, put them on a hanger. My white shirts were pressed without being cleaned, they still had the same soil around the color, and some residue of deodorant underneath the arms same as when I dropped them off. My suits weren't cleaned either, just ironed/pressed and placed back on hangers. Needless to say, I'm done with Ace Cleaners, I'll pay more for peace of mind my clothes are done right..."

"Absolutely the worst dry cleaner - HORRIBLE customer service. Although I have had numerous bad experiences here, I continue to patronize this business because it is convenient to my home. However, after today, I will NEVER spend another cent here. I went to pick up my clothes today and as I handed the ticket over, I inquired about why I did not receive a discount (they were running a 4 for 3 special). The owner then proceeded to undo all of my dry cleaning (as in taking it out of the plastic, touching my "clean clothes" with his hand that had been touching his runny nose) and count my items over and over again. He then told me that I was originally undercharged and that I have to pay the difference. What??? It's your mistake and now I have to pay more than what this receipt says?? He then told me that "when there's a mistake, you have to make corrections and there's no way a dress would ever cost less than a jacket to clean". OK, well, again I told him that he's the one who rang it up to begin with and it's his mistake. Since there are no published prices, how was I to know what things cost? I believe he assigns an arbitrary amount he wants to charge you - and it's always more. He refused to apologize and wouldn't give me my clothes until I paid the difference. I paid, took my clothes and told him he needed to learn about customer service. I doubt this will happen - this man is consistently rude, derogatory and spiteful. Save yourself the trip, the money, and the aggravation and go somewhere else - your clothes and your blood pressure will thank you."