TruShine Services 3065 McCall Drive, Doraville, GA 30340

"We bought a old Chinese restaurant that was operating for over two decade. And seems like last owner have never clean the fans and chimney. The grease was thick as a city wall. They spend “8” hours in total to clean my Exhaust system. And they didn’t rise the price. The price was initially high, but after seeing their work, I realized that was a very reasonable deal. They Wrapped the site with plastic wrap. And clean up whatever spilled out of the wrap at the end. Agent are easy to talk, the price is negotiable. I had talk to many companies they mostly very rude, especially for these families business. If you don’t want to spend 20 hours just looking for a lower price and a possibility bad outcome. Just go with them and save the time."

"My team was in a tough spot with a property we manage remotely and we needed a pretty extensive one-time cleaning. James and his crew went above and beyond to ensure we were taken care of in a timely manner! Communication was perfect and the process was quite seamless. Our property looks better than it ever has and we now have peace of mind thanks to their hard work. Thank you!"

"I tried two other cleaning businesses before this one, and there were issues with quality as well as scheduling. With Trushine I’ve experienced nothing but excellent, responsive communication, and the quality of the clean has been great. I only wish I’d found them sooner! Thanks to Cristell to help me with my process!"

"TruShine are all wonderful! We have used them for many years. My primary contact is Cristell and she always help us with our needs. They are efficient, professional, and affordable. Thanks to all!"

"I was introduced to here by one of my good friend because their quality of service is phenomenal and done in timely manner. However, I ended up cancelling the service due to lack of professionalism. First, open 24/7 is a not true! If you happened to schedule your hood to be cleaned on Sat or Sun, there is no way you would be able to get in reach with them. So you can’t even get a confirmation of your service when you try to call. You just gotta HOPE they show up.. For me, after attempting to call 10 times to confirm my service, the cleaning crew ended up calling me saying they were an hour and half behind. They called again 30 minutes later saying one of the cleaning crew called off so they can’t come in anymore. How is this professional? Calling off last minute?! Then the crew tried to reschedule me for the following day at 9pm. On the following day, sales called saying they can’t come in again because the schedule was already fully booked and tried to reschedule me again. So it seems the company lacks communication even amongst their own employees. I just ended up cancelling their service. Secondly, their service is overpriced. I was quoted $400 for our hood cleaned. Due to covid maybe, it was $50 more than what I usually paid with other cleaning service, I still requested for their service. I then asked for a quote on cleaning the floor and wall behind my 3 fryers and grill. They quoted extra $400 based on looking at couple of pictures i sent!! From my 8 years of restaurant experience, the max quote I ever received was $150. Prices says it all. Lastly, supervisor sits behind their sales rep. I must say, the salesperson was very patient and really tried her best to accommodate me. However, I think the whole situation would have been smoother if her supervisor just took over the situation. The salesperson and I got on and off the phone so many times because every time even to the little details, she had to get confirmations from her manager. Maybe I might have been the unfortunate client. I feel terribly sorry to even leave a review like this. Pricing is one thing but I was not able to receive the service at all due to calling out last minute and it was too much of a hassle."