CVS 104 Vineville Street, Fort Valley, GA 31030

"Always humble. They stay busy but never fail to fill my order in a timely fashion. Great customer service and always smiling."

"i waited 15 mins to be greeted in the drive thru. 15 more minutes went by and they told me to circle around so the people behind me could come through. i had an appointment and at this point we were 15 minutes past my appointment. this is every time i come here it takes so long and they are so rude. they hung up in my face and called the police on me because i wouldn’t circle around 3 people i was here before. i had things to do which is why i made an appointment. and it’s never “their fault” it’s the computer. but every cvs everywhere else runs perfectly fine."

"This store is HORRIBLE! I put in a prescription that I knew would not be covered by my insurance and was sure to present the tech with my GoodRX card. She wasn't customer service friendly at all and had an attitude. I could even hear her being snappy with her boss. I was told that my prescription would be ready in two days. So, I called today and was told that my insurance wouldn't pay for it. I explained this was something that I was already aware of and still wanted my prescription. I was placed on hold and she came back saying the medicine is 1590.00. I was like okay so when will it be filled. She place me on hold again and said it was given to another customer because I never responded to text messages. I told her that I never received text messages and because I am BLACK doesn't mean I can not afford to pay this price. She said that color had nothing to do with it. I asked is that why you felt the need to tell me the price before telling me you had given my prescription to someone else? I can see why they have been given two stars! It should be 1 star! Hire better people who are willing to provide real customer service and pick up the phone and call people vs lying!"

"Waited in drive thru for over an hour for “rapid” covid test. Was told pharmacy member couldn’t get computer online, and that if any other customers pulled up, to just circle the building and get back in line. Finally wound up having to cancel my test there so I could make it to another test in nearby location."

"I recently visited this CVS( Fort Valley, GA) to pick up sodas that were on sale. I was properly greeted upon entering the store. I grabbed 2 of the 3 twelve pack sodas that I was there to pick up. To my surprise, the kind cashier Patrick quickly retrieved the third 12 pack of sodas so that I didn't have to go back over to the isle again. His courtesy was outstanding. He was amazing as a cashier as well. Well mannered young man indeed. Thank you Patrick for being a true gentleman. He just made my whole day!!!"