Walgreens
About the Business
Walgreens is a one-stop shop for all your everyday needs located at 5301 Summerville Road in Phenix City, Alabama. This multi-purpose institution offers a wide range of products including clothing, convenience items, pharmaceuticals, groceries, health supplies, and much more. Whether you're looking for a quick snack, filling a prescription, or shopping for the latest fashion trends, Walgreens has you covered. With its convenient location and diverse selection, Walgreens is the perfect destination for all your shopping needs.
Photos
Location & Phone number
5301 Summerville Rd, Phenix City, AL 36867, United States
Hours open
Monday:
8:00 AM - 10:00 PM
Tuesday:
8:00 AM - 10:00 PM
Wednesday:
8:00 AM - 10:00 PM
Thursday:
8:00 AM - 10:00 PM
Friday:
8:00 AM - 10:00 PM
Saturday:
8:00 AM - 10:00 PM
Sunday:
8:00 AM - 10:00 PM
Reviews
"Love my Walgreens but they need more help in the pharmacy please"
"Absolutely the slowest pharmacy on God's green earth. Staff is friendly enough. Just overworked. ;/"
"The most unorganized pharmacy. Very slow Have 5 people working and all they are doing is walking back and fourth. Got to get better."
"I am officially changing to a different pharmacy. They are always slow, pharmacist will randomly not be on duty. Been dealing with this for years an now today I waited in line for 45 minutes to get meds. As I pulled off I realized they forgot the one that I needed the most. Pulled around to get back in line. As I am waiting for another 15 minutes they put the sign in the window that pharmacy is not on duty. Everyone in line has to pull off without medications"
"I am giving this store five stars for effort, when in reality, I have been so very frustrated with this pharmacy. I have been a loyal Walgreens customer for at least 20 years, and have used Walgreens on the east coast, the west coast, and in between. I’ve never had any issues with any other Walgreens as I have at this store. To begin with, I’ve experienced phone wait times for up to an hour. I just gave up on calling…I go directly to the pharmacy and wait to speak to the pharmacist. I take a lot of meds, and there are times I have to personally request the pharmacy to fill certain prescriptions, as Walgreens online won’t allow me to electronically file certain scripts. Luckily I’m not far from the pharmacy, and driving over is no big deal for me. If you need to talk to someone in the pharmacy, just save yourself the frustration of calling. I used to be a Job Coach, so I didn’t just want to hate this pharmacy…I wanted to understand what the problem was (is). The problem is, they are always extremely busy, and maybe understaffed. There have been times I have visited the store when there were at least 15 cars in line for the pharmacy; the line being wrapped around the building. In addition there were also times where there were up to 10 people in line at the pharmacy. I’ve sat and watched the employees working, and they are all working like crazy. Nobody is on their phones, no one is standing around talking…they all seem to be working just as hard as they can. In addition, I’ve always been treated with the level of kindness and professionalism that made me a loyal Walgreens customer many years ago. When I’ve been there I’ve heard the phone ringing constantly. But In the pharmacy employees’ defense…they are so overwhelmed with customers in the store, no one has time to answer the phones. Walgreens, if this pharmacy is understaffed, help them find some more employees! There are a ton of people who depend upon this pharmacy for their medications. Help this pharmacy to be better! Sincerely, an extremely loyal Walgreens customer."
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