City Gear

"The staff they have in there so rude! How you work at a shoe store but can’t help with size. It never fails, ppl that need to work the most have the worse customer service."

"Very Rude and disrespectful. I asked can they turn down the music because I’m guessing buddy in the ski mask wanted to showcase his garbage music collection. Female turned it down he went back and turned it back up to club volume. Shoe shopping requires thinking I definitely won’t be returning since I wasn’t valued as a customer. That star is a -1 by the way! Very Ghetto!"

"Bad customer service! I asked one of the associates if they had any discounts because nothing was on sale, everything was regular price and She replied “ no! that ain’t my problem” I then asked if they had a military discount and she responded NO! With attitude. I want be returning."

"Whoever is responsible for managing this store needs to work with their employees on providing better customer service. I called about an order online to pick up the next day and I greeted by someone who had a really funky attitude. Whoever she was seemed bothered by me asking question about a order I am picking up the next day. Her remark was literally "I'm sorry I'm trying to help you but there are only two people here today and i have customers in the store!" In other words she doesn't have time to sit there and take my call because she has other customers in the store! What kind of customer service is that??? Hello.. I AM a customer too in case she forgot!! I honestly wouldn't recommend anybody shop this store if this is the caliber of service they are providing to people buying from here! If it wasn't for the fact that my order was being picked up at that location I would've cancelled and went with another location or store immediately! Buyer Beware!"

"I have been shopping at this store for nearly 5 years. It was my favorite place to shop. I have never had a problem with the staff until recently. The young man who use to be the store manager for a number of years had excellent customer relations. But the young lady now that works at the front desk, I think she's one of the supervisors has terrible customer service skills. Her name is Emmaalet. She speaks in a very condescending and confrontational manner. She needs better training."