Kids Foot Locker

"Was doing a size exchange. Staff were very friendly and efficient and knew their merchandise and inventories well. Process was very easy."

"Ghetto! Horrible customer service. The store is late being opened. The manager is sitting in the back. The sales girl came out and closed the gate.. I’m guessing to get breakfast. Horrible horrible customer service ."

"This was a different experience. The store didn't have my size available for the shoe I wanted to purchase no problem they normally ask wouldbi like them shipped. The gentleman never asked So I asked did he not want a sale he stated the shoe wasn't availablenonlinear. I stood in the store and purchased directly from the app. Poor customer service, I guess because he was helping out this store he wasn't interested in helping a customer only worried about his cellphone"

"I reserved & won a pair of Jordan 12s at this location only to not receive my shoes once I got there. The employees kept grouping up whispering & stalling, tried to offer me a smaller size shoe, then tried to make me wait 4-5 more days for the shoes to become available at another store. I’ve been told by different Footlocker managers that when you win a pair of shoes you are guaranteed what you have won. This location is 45 mins from where I live so the whole experience was a waste of time & unprofessional."

"The sales associate was so wonderful and helpful. We bought a pair of shoes for my daughter and while driving home she told me mom you’ve gotta leave a good review for Jayla so hopefully she will get a raise! I told her that I would leave one and we get home and life happens and then at bedtime she reminds me again to leave a review because she said Jayla was so helpful & kind and made her feel so good when she told my daughter that the Fila shoes she tried on looked so beautiful on her :) thanks Jayla!"