The Sport Factory

"Did not have good experience with online shopping. My order was cancelled indicating that item is out of stock. I verified the site again, item is still in stock and price of the item has increased."

"Recent online order of Zipp Sl70 bars. Called store and spoke with Matt. He made sure I was getting exactly what I wanted. COVID has slowed down some manufacturerS fulfillment, he reviewed stock and assured me they would be here when I needed them. Shipping was on time ,product well packed and arrived on time. Thanks for taking a few minutes to assure this order was right. Will look to purchase here again."

"I ordered a store returned Stages Power Meter Shimano Dura-Ace 9000, which was listed at a $175 discount below full retail. I was able to complete the order online, but it turns out the unit had already been sold. Sport Factory honored the purchase and sent me a brand new unit at the discounted price, without my even having to ask. That is truly outstanding customer service! Thank you Sport Factory!"

"Ordered a factory blemish power meter that was discounted due to the blemish. The Sport Factory notified me that they had just sold the item in store but would honor the discounted price and shipped me a brand new one. Shipping was quick and free. Great customer service!"

"Great Company to have done business with, ordered some parts online got it very quick to my door in LA. Called in spoke to Matt over the phone because i had a couple questions before i purchased my working out/exercise equipment. and Matt was very friendly, guided me through all my questions. I highly recommend everyone to do business with the Sport Factor, you wont regret it. Even if your not in the same city they have quick shipment options. Talk to Matt"