Southernite Interiors

"Very disappointed in thier communication efforts and no attempt to made things right. Made purchase from stocked items 7 days ago and employee told me "you can return within 7 days". She never said "for store credit or exchange only". Today I was told by the store manager, "it says only exchanges or store credit on receipt". Well, they don't provide receipts, they email them and it went into my spam folder which I did not realize until I attempted the return. The employee last week also said "we can let you take items home for a trial for 3 days for no charge". I told her I would just purchase since it could be returned because I would not be able to return until the following week (7 days). Store manager said "the trial period is 24 hours and not 3 days and employee just told you 3 days because we are closed on Sunday and Monday so that made it 3 days for you". The store employee also forgot to give me some small items I purchased. Needless to say I was so irritated that I returned those small items too. Now I have a store credit for over $300 that I don't even want to use. I will never return once I use the store credit. I told the manager I would never return and she did nothing other than "I'm sorry". I also mentioned someone told me they were not pleased with this store and she replied, "we have always had good reviews". That one statement probably tipped me over the edge to write this review so they now know not everyone has a good experience. I'm so disappointed as I try to shop local but because I was not given correct information and no effort made to rectify the situation strikes this local store off my list."

"Beautiful furnishings! Ella is fantastic! Very knowledgeable and a pleasure to work with. Highly qualified and highly recommended!"

"Lovely items, wished they had more. Friendly service. If you order anything, it's longer than they say to have it in your possession. They ask for money up front. My husband still does not have his order nor have they called or returned money as he ask. Order was placed in November. Sad because I really like this place and the employees. Things to be aware of if shopping there."

"I absolutely loved this store! So happy we found it! Can’t wait to get our stuff!"

"I absolutely love this store!! They have such beautiful pieces. All the ladies that work here are very friendly and helped me pick out the right gift for my family! Thank you for all your suggestions."