Jack's 102 1st Avenue, Ashford, AL 36312

"Ordered breakfast sandwich. Had me pull around because they were waiting on sausage. After 10 minutes of waiting I went in and the cook immediately handed the cashier a SAUSAGE biscuit. I'm like, I've been waiting on sausage. I get the cashiers attention and she says they're still waiting. I called her out on it. Blah blah blah. I get my sandwich and wouldn't you know it, it wasn't even hot!! POOR POOR POOR SERVICE AND MANAGEMENT! And now they just throw your change out the window and hope you catch it. Haven't gotten a receipt in two months. This place is a joke. I'll be going back to Hardee's! Still slow! 5/8/23 still slow. Fries overcooked and bland. Burger was mediocre. 9/30/23 service slightly better. 12/11/23 Ordered breakfast sandwich combo with sausage. Of course I had to pull around even with no one waiting behind me. Got food, and they didn't even put sausage on it. Just egg and a half jar of mayo. Went back and NOT THE FIRST PERSON OFFERED AN APOLOGY. PLEASE JUST SHUT THIS PLACE DOWN. The only thing good was leaving."

"U love this place and they have everything I could want to eat fried chicken delicious burgers ice cream and they're breakfast omg! Definitely recommend to go to jacks love it"

"We had a really good experience the first time we visited this restaurant. Came with a family of 5 a little after lunch. Took a good long while to get our food. A few teenagers were creating a big of a disturbance and blocking the area leading to the pick up area. They were not addressed at all by any of the employees. Food was good. No complaints from our group there. Some of the prettiest fried chicken I had seen in awhile."

"Excellent quick service. Disappointed at food. Left review G-Maps Third time here. Always good service at the drive-through. Plan-Jane meals for lunch and supper. Breakfast was ok but a bit below expectations. My wife's BEC Biscuit was ok but a bit soft and crumbly... kinda kine it was made 6 hours before and reheated in the microwave. My LOADED CHEESY hashbrowns were neither loaded and NOT cheesy. Looked good, but it was a light topping, and below was just a pile of uncovered hashbrowns. Verybkittle cheese if white stuff that looked like dressing was cheese. No real flavor. As for the bacon...LOOK for yourself at the photo... maybe 2 crumbs? As for 'chilis'(??) or whatever the green was, it, like the cheese, had no flavor. It could be it was just to small/few pieces to taste it. Overall, not a good value at all. Promotional garbage. Try Wendy's for loaded... may not taste any better but at least you can taste the cheese and they load the beacon crumbles."

"LOVED! We are new in the area and haven’t had a chance before to try out this chain of fast food restaurants. We were pleasantly surprised how great the food is and the staff. The few times we’ve been there have been awesome - which seems to be a rarity these days, especially since COVID. We’ve tried a few different things food-wise that have all been really great. Can’t wait to try breakfast yet given they make their own biscuits. LOVE the hot honey sandwich. The chicken fingers are my favorite though - they aren’t drenched in breading like most places & are hand breaded. The dessert pies (apple and strawberry/cream) were a nice change - still made the yummy way - fried lol. Milkshakes hand scooped - YUM! Good selection on their menu of varied options. We loved how reasonable to prices were too! And the staff was top notch - greeted us each time we came in, helpful with the menu since we were new and all of them were actually working and busy while we were there; none playing on their phones or chatting with each other ignoring customers like you usually find nowadays. Restrooms were tidy. Only downside would be the could probably use someone monitoring tables in dining room better to keep them wiped as the turnover. But what a great chain - wish they had them up north! HIGHLY RECOMMEND!"