Ouchless Hair Braiding by Nia Soule Salon

"The pictures say enough, got braids on Tuesday and the back braids are frizzy by Saturday. You did not use enough hair. My stylist Mai retired so I had to settle for someone else. I would have walked out but my hair had to be done as I needed to be on a plane the next morning. Ran out of purple hair, did not use blue hair correctly, did not follow instructions after being told 5 times. Changed my appt. Time, cost, and stylist 3 hours before appt.I will not be back."

"I booked my appointment online, paid the deposit and filled out all the information they asked. I come 15 minutes early to my appointment, I don’t live close by. I called and asked if it was the right place because my gps took me to the beauty supply store and I said that I had a 3 pm appointment. The person told me it was the right place. I walk into the beauty supply and this lady was very nice however, I informed her of my appointment which she didn’t know about and she said ok let’s walk to the salon. We go there and the door is locked. After much discussion and me sitting in my hot car waiting after my scheduled appointment time, they ask if I can come back at 6…."

"I’ve been a faithful customer over the last 5 years because they are phenomenal stylists, which is why my rating is 3 stars today . However today, my stylist today took 9 and a half hours as she was not feeling well and needed extensive breaks. I understand not feeling well on the job so I am not rating on that. However, no other stylists wanted to assist her in helping to finish my hair, although they knew she did not feel well after the fourth break. At one point, a stylist went to assist as a second aide for a client who came in FIVE hours after me. I don’t see the logic in not helping getting the longest client out the door to free up a seat. There wasn’t even any compensation taken off my total. My hair looks amazing however for the price I paid and long-standing with the company, I wish there was more concern in making things right. Hopefully, this review can help change the policy for future situations because 9 going on 10 hours is restless and I actually do love their company."

"I got my hair done in goddess braids mid back length and paid $450. my hair was tangled and matted 3 days later. They used the cheapest and worst quality hair possible. I called them within 5 days. They promised that they would redo the braids. They did not follow through on they promise. I was stuck with matted braids and out of $450. If I could I would have given a one star."

"Yesterday, I walked into the shop and everyone was so kind, welcoming and inviting. I made an appointment for my daughter for today at 3:00 with the beautiful lady with short blonde curls. Demi and Stephanie took great care of my child today. Demi washed her hair and conditioned it before she & Stephanie braided it. My daughter was tired and kept falling asleep, so Stephanie gave my daughter her phone to watch Netflix while they braided her hair. They never acted like she was a problem even though I was so embarrassed that she kept falling asleep.The atmosphere was very professional and her hair is beautiful. Nia Soule Salon you have gained 2 more clients. Thanks for your hospitality & great service. We will definitely be back soon."