Chili Thai,

19 West 10th Street, Columbus, GA 31901

"for me it’s kinda pricey for a meal without side like soup/salad, for a Thai Food it’s not even good, I like Lemongrass or THAI&THAI better their food is better & price is cheaper, I had curry & drunken noodles all with beef, the curry was bland & only a little bit meat u barely could see the meat & the veggies were like FROZEN VEGGIE. in my noodles only lil bit meat & 2 pcs brocoli. couple months ago I had the same noodles I ended up didn’t like it but yesterday I gave them another chance, maybe this place is just not for my taste"

"Favorite restaurant in all of Columbus. So glad they’re back open!!"

"I ha their soup which was mediocre. My boyfriend had a noodl dish and said it was very greedy."

"We really enjoyed this place. The food was excellent and so fresh. It is one of those places you can order anything if the list and it's going to be amazing. Authentic!"

"I have been going to chili Thai since 2018/2019 and the service was always great and the food even more amazing. Since they’ve closed and with new owners or management they have made a turn for the worse. The service I had was absolutely unacceptable. We waited atleast 30-40 minutes before I had to waive down a server to take our order. It was busy so I understand but every waiter was going to every table around us and refused to serve us or even check-in with us. They even helped customers who came AFTER us and took their order. Once we ordered we got our drinks and once again was ghosted by our server who was also the manager. She never once communicated about wait times, updates on our meal, re-filling our drinks, or anything else. We processed to wait another 20-30 minutes before we saw the customers who came in AFTER us being brought food and appetizers before us . I decided to go speak to the server at the check out station who was supposed to be our server to articulate what we were feeling. I was respectful and just wanted an apology or an update on our food. While I was speaking 2/3 of the orders at our table was brought. She was VERY dismissive and insensitive. She didn’t make eye contact and proceeded to do what she was doing as if I wasn’t there and there was no ounce of empathy for the situation. I went back to my table but felt so uneasy about the conversation I couldn’t even eat my meal. Another server was passing by and asked if we were good and brought up the situation and she proceeded to do nothing and also acted as if she didn’t care and just said “the tips are shared”. At check out was the same server and I proceeded to ask for the manager. The manager was our original server and as I had spoken to her before I reiterated what I felt as a customer and communicated how I felt dismissed and like I was an inconvenience for them. She proceeded to simply reply “Okay” and walked away. The other server proceeded to check us out and I specifically told her no tip. She then gets passive aggressive and starts over explaining to me a about the process of signing a receipt as if I don’t know how to check out. She even starts saying “you need to write it!” And starts passive aggressively smiling and laughing while shaking her head. Almost like us being treated horribly this entire time didn’t happen and we don’t hold the right to refuse a tip. As if horrible service should be awarded. We all paid and I asked for bags. She leaves around the corner says something under her breath and throws us the bag on the counter. Not even making eye contact. I have NEVER felt so disrespected by an establishment and I will not be returning. FOOD: As far as the food the Thai tea was the best part and was 10/10. The chicken pad see ew had great flavors but I had to remove the food from my to go box because they served us the most oily plate of food. I’m not sure if I can finish my food because of how much oil. I can not see myself coming back and paying for horrible service and oily food."