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About the McDonald's
McDonald's is a popular cafe, food, restaurant, and store located at 2791 Panola Road, Lithonia, Georgia, United States. Our Terms and Conditions have recently changed, so please review them before placing an order through our Mobile Order & Pay app on iOS or Android. We offer convenient location amenities and McDelivery through DoorDash, Uber Eats, Grubhub, or Postmates apps. You can also order through the McDonald's app, where you can pay with Visa, MasterCard, American Express, Discover, Apple Pay, Google Pay, PayPal, and Venmo. Our app also allows for curbside pick-up and offers free WiFi at select locations. Our restaurant teams are committed to ensuring the health and safety of our employees and customers, especially during the COVID-19 pandemic. Visit your local McDonald's for quality food, quick service, and affordable prices. Check out our website or app for the latest deals and to order ahead with Mobile Order & Pay. Join us for a delicious meal today!
Photos of McDonald's
2791 Panola Rd, Lithonia, GA 30038, United States
Reviews of McDonald's
"I placed a mobile at this location and as I approached the window, the lady told me that they were not taking orders at this time due to there being a shift change. The time was around 9:50p. We asked how long is the wait time. She said that she did not know. Where is management? Who is making these decisions? If the store isn't closed, why is production? After receiving the order, instead of receiving fresh fries, old fries were recooked... at least it tastes that way."
"I don’t expect much from a fast food chain because its fast food, but tonight they were completely wrong how they did everyone in the drive thru line. Mind you they are supposed to close at 11pm. I got there around 9:55 there were a lot of cars waiting so Im thinking its just taking a little minute on food. I finally get up to order and they turned the mics off to accept orders, closed down the inside and i felt so sorry for people in line because they had no idea that these inconsiderate people were not even accepting orders with the lights fully on and other customers inside. I pulled around to the window and the girl completely ignored me and ate ice cream in my face. I understand this isnt 5 star but have some respect. I waited in line for 20 minutes for nothing. I hate staying on this side of town. Customer service is completely nonexistent and the workers just do what they want. Shutting down one hour before and not having the decency to at least let people know they weren’t accepting orders is dead wrong. They saw everybody waiting and said nothing!!"
"I paid for my food at 2:53 in the drive thru. I asked for extra pickles and onions on my burger but only had extra pickles when I looked at it. I asked for a side of onions and she said I have to pull up to the door. The guy immediately came outside and said they only have the bigger onions, I told him that’s fine. (He should have just come out with it if that’s all they had). So he went back in and when he came back out he had a bag and asked what I had, I said a side of onions. He said oh that’s it. Then proceeded to bring the bag to a parked car and when he was headed in i asked if he can put some pickles as well and a couple of ketchup packets. By now I’m getting agitated because I look at the time and it’s 3:11 and I watched more than 10 cars come and go in the drivethru. So after the last car pulled off I reversed back to the window and said I’ve been out here for 20 minutes can I just give me my side of pickles and onions. So she tells someone in the kitchen and I finally got it but by the time I opened it I saw that there were only onions. I can tell u one thing, I’ll be back but idc if I’m waiting for fries or nuggets to come up, I won’t pull up to the door anymore, idc what location it is. It doesn’t make sense you can pull a car up and just totally forget about them. My food would have been hot but as long as I’ve been waiting it was now cold. Smh get it together"
"Trashy environment , ghetto and unhappy to help customer service and all they team is just a bunch of hoodlums smh! I actually recorded one of your employees selling dr*gs through the 2nd window and I’m not joking!!! It’s ridiculous really! How do you expect a customer to feel comfortable enough to come patronize a business when y’all have these kind of people functioning your establishment! I find it hard to believe you all haven’t been shut down yet! I asked the girl at the front counter for fresh fries after I was served a what I could tell was refried French fries and in retaliation to me asking for fresh fries they overly salt my fries to the point where I literally can hear and taste the grains of salt crunching in my mouth! I will be reporting the store to corporate!!!! I also have the employees names! This store is unprofessional!!!!please do better!"
"All our food was Cold after waiting over 15 minutes for them to figure out why my order wasn’t on the screen. They tell us to wait and once home this is how the one sandwich looked."
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