McDonald's 2315 Bethelview Road, Cumming, GA 30040

"Every morning i get the same thing, sometimes it’s GREAT. Cant say the same for today or multiple days prior. I worked at McDonald’s for two years and there isn't an excuse on why an order is wrong unless taken wrong. You see everything on your screens, word by word. You make coffee, step by step.When making an espresso beverage, all you do is put syrup and ice in the cup and the machine does the rest. My only “special request” which is worded as “extra drizzle” on my receipt, is caramel drizzle in the cup. Always forgetting the Coffee syrup almost every morning. Was once given a cup with caramel drizzle and told to pour the macchiato, they made wrong, in the cup with JUST drizzle in it. Update two months later: worst customer service, never gets my coffee right. Honestly one of the worst mcdonald’s i have ever been to."

"Impressive update, except for the ATM experience. 5 foot tall touch pad and 15 strokes for med coffee with one cream, insert card and nice guy pops out with coffee. Kinda sterile. I'll adapt."

"Just ordered three meals, and all three containers of fries were only half-filled. This has been my experience at this particular location the last few times, so it doesn't appear to be a fluke. Other locations in the area fill the fry containers, so it is something about the way this particular location is run."

"The essence of customer service is nonexistent at this location. Made the mistake of attempting to dine in their lobby to simply wait 10 minutes to pay due to a kiosk malfunction. Zero apologies for the absurd wait time. Three different associates passed me without making eye contact, and another even sat himself at the table I was attempting to dine at. Lack of competency, courtesy, and situational awareness."