Chick-fil-A,

1201 Johnson Ferry Rd, Marietta, GA 30068, United States

"Chick-fil-A is always a great place to eat. Always busy. Always thoughtful people working there. I'm not sure how you guys do it, or what requirements you guys have.. But the employees are always on their best behavior. Top notch guys."

"I went through the drive through today and ordered a kids meal for myself. When they handed me the bag, I immediately took a fry to eat. It was cold. It tasted like it had been sitting out a while. I pulled around and went inside and explained that the food was cold. I wasn't angry or hostile, I just explained that I just got my food through the drive through and the fries were cold. The person I told and the person she told both gave me a look. Gave me a new bag of food and turned away. They didn't apologize or anything and were definitely bothered that I returned my food. Now, I don't need all the smiles and friendliness they boast about having. But, this was a very untypical reaction from them. They weren't super busy, but not empty either. My guess is when I placed my order, they packed it, then lined it up to go out the window. Thing is, there are other cars in front of me. So my food likely say there, bag open, getting cold while I was waiting to pull up. It cost $7 and change and I just wanted their food (I chose them over other restaurants in the area) and pay a little more for better quality and taste. That didn't happen today. The food I eventually got was hot and tasted great. I'm hoping they see this and maybe reconsider lining up food bags to stay ahead of a rush if it will end up causing the food to be cold and taste bad. That's my 2 cents for today."

"Found a dead bug in our salad and the manager refused to refund without us driving all the way back. Super disappointed and absolutely gross. Submitting to food safety."

"Ordered a chicken biscuit and barely got any chicken. I was told that this is the new size of their filets so they were unable to replace it. Staff was friendly and service was fast but this biscuit leaves a lot to be desired."

"Kids love chick fil a. I use drive thru ordering. It's very inefficient. Their guys will come with ipad. I would rather prefer a kiosk."