Zaxby's Chicken Fingers & Buffalo Wings 1225 Powder Springs Street Southwest, Marietta, GA 30064

"Whoever is in charge of hiring employees at this Zaxby’s location needs to get fired. Nothing but impatient and miserable teenagers working at this location. I’ve been coming to this location frankly not by choice but because it’s convenient to where I live and every time I go, something is wrong or missing. In this case, I ordered extra fries in exchange for coleslaw and they failed to do so. It’s not the first occasion that this has occurred but various various times throughout the years that I’ve been coming to this Zaxby’s. I hate leaving a bad review but this was one of many last straws. I hope to see this location improve on staff and professionalism."

"****BEWARE YOUR MONEY IS BETTER SPENT ELSEWHERE***** UNFAIR TREATMENT***** Up until this point I have LOVED this Zaxby’s location. I live 20 minutes out from this Zaxby’s, but I value the atmosphere and the experience this specific location provides. Unfortunately, I will not be returning to this Zaxby’s. I noticed an offer at the bottom of my receipt from my last visit. If I left a review about my experience, I would be offered a BOGO Big Zax Snack. I arrived at the restaurant today, and I showed them my coupon code from the completed survey. The store manager explained that the STORE OWNER has told their employees not to redeem this coupon. If the store owner does not wish for their customers to have this coupon then why have it print on the receipts from their location. Needless to say, I will not be coming back to this location."

"Whole stuff made the experience extremely uncomfortable to eat here. A bunch of kids on staff standing around. The girl who took my order was using a broom and came to the register to take my order without washing her hands. I asked if she was going to wash her hands and she said "she was taking my order" with a whole attitude. To be clear, at no point did she go to the sink. After, she walked to the kitchen and I pray she didn't touch my food at all. Very uncomfortable experience. These kids could care less about your food. Beware."

"Food is good but the team members seem to be miserable to come to work and work. Arielle T who took my order today did not smile repeat my order or provide all the necessary utensils for my food. I am not a fan of this location because their prices are higher than other Zaxby's locations and the customer service is pathetic. I would suggest the general manager teaches their employees Zaxby's mission statement "Consistently create encore experiences that enrich one person at a time". Arielle T does not follow that mission nor does any team member working seem to care about customer service. I'll drive the extra miles to go enjoy a Zaxby's where my order is appreciated and where they have hospitality towards their customers."

"I ordered the Cajin Club sandwich, and it tastes great as always. Food standards are consistent with other locations. I came during noon. The lobby is closed to customers, so it only functions for to go orders for the time being. The line does move pretty fast. Staff is friendly. They are masked up as well."