McDonald's 266 North North Dixie Avenue Southeast, Cartersville, GA 30120

"What the hell? Spend $7 on 3/4 filled drinks and inquire why they aren’t filled, the guy asks if I want more ice, I’m like I want the soda I spent over $2 each on. I get a machine fills it up, but come on. Go fill up a small and add it to my larges. Easy!!! McDonald’s fix your machines to not screw over the customers."

"Placed a mobile order 2 Sundays ago at 10:55 pulled around and they said they didn’t have any breakfast left and would I like something of the lunch menu? I did not, they told me that it would be credited back to my card. It never happened so I called Corp amd they took my info but did nothing. I guess McDonald’s needs my money more than I do."

"This is for the location specific the West Main street and NOT the one by Hobby Lobby in Cartersville. The one by Hobby Lobby is fine. As for West Main.....Not the freindliest staff. A few good ones but most look and actted miserably and even ignored me as I stood at the front counter since they forgot my beverage and ketchup. Food consistent with what you get at every McDonalds but the place was dirty and bathrooms were filthy and gross. Dirty floors and there was a string of snot hanging on the urinal that my 7 year old was forced to use because the toilet was clogged. On EVERY occasion, drive the extra few miles or hit up the wendys or dunkins just a few hundred feet away. Yuck."

"Food was okay, but we ordered and then almost an hour later after checking on the food multiple times, we finally got someone to come to the counter to give us our food. This is a location where they have the order stations, so no one actually comes to the registers when anyone needs them. This was evident by the multiple customers that walked out the door because they wanted to speak to a person. We even took a table tent number for them to bring us their food, but it seems like that was pointless. We sat in the kids area. Most of the tables were dirty and covered in food and grime. The restroom is out of service and blocked off by a trash can. After taking nearly an hour for our food to get out, in the middle of us eating, an employee comes back (two hours before their dining room is supposed to close) and says, “ I don’t mean to rush you, but we’re closing early tonight.” I asked when they were closing and she said, “we’re closed. If y’all could get out in the next 10 minutes or so…” Then they sat there staring at us until we started packing up. Upon leaving, multiple employees were smoking directly in front of the exit doors, forcing us to walk ourselves and my 7 year old son and infant daughter directly through cigarette smoke clouds. Not to mention my husband who just quit smoking himself. We then witnessed employees shouting at customers in the drive thru to “go home because they’re closed.” I’ve never seen such rude behavior"

"What's to say, it's McDonald's. We don't eat here often so the fries were a big treat! Staff could have been more helpful in ordering. It was awkward. Drink area needed attention and there was a leak in the ceiling nearby. None of this mattered because it was the play area we needed after a long drive.The kids had a blast and didn't eat until we got back in the car to go home. Fun times!"