Chipotle Mexican Grill 814 South Park Street, Carrollton, GA 30117

"I've come here 3 times in the past month and unfortunately the service has been poor. From being unable to use the app for rewards redemption, to cold food, and rude cashiers it has been quite disappointing. I worked for another chipotle years ago and this isn't the standard they are typically held to. It wasn't always like this but as of late it has been. Will update if service/quality of food gets better."

"Who ever is in charge of doing the online orders need to be reevaluated for the job. Last time we ordered from the app they gave us our chips and no cheese dips. This time they failed to give us pinto beans and rice for the quesadilla. They’re either giving small portions or forgetting parts of the order. If you use the online order, make sure to check every detail of your food cause there’s a 98% chance something is missing."

"Tried this place for the first time. The menu had very little to choose from and very little toppings. There was only one girl making orders and checking people out. There was one other girl making to go orders who came over to take what little shredded cheese was left and when asked to refill it, she rudely walked off shaking her head “no.” There were two other workers that came out of the back to the kitchen for a second but then disappeared again. I paid over $30 for 2 bowls. Will not be trying this place again. Will go to moes for better service, prices and variety."

"I'm a big foodie and have been wanting to try this Carrollton Chipotle for a long while. When it opened, Covid prevented you from going inside, and the drive-thru was not convenient to pull up and order. It was an online order and pick-up in the drive-thru facility. Finally, I was craving something different the other day and was craving Moe's. Moe's was a few miles back, so I was determined to try to approach Chipotle again. I parked and walked in. Upon entry, I immediately noticed the dirty tables and floor. When I approached the menu and display of food, it was not a joyful atmosphere. Several workers were in the kitchen playing around and laughing, and one lady was making the dishes. There was only one person in front of me, so I carefully read the very lacking menu. I saw the Carne Asada was advertised for $11.90 and the ad looked delicious so I chose that. The bar where she slid my bowl across was filthy with scattered ingredients and sour cream smeared across my bowl. When she loaded my bowl, the avocado mix fell off into the side tray, so she, very sloppy, plopped it back into my bowl. It was a mess. When she rang me up, it was $19+ dollars. I thought she made an error. She said the sour cream cost extra, the guacamole was extra, the cheese cost extra, the chips were extra- and I was really upset. I, without complaining, paid and left knowing I just wasted $20 AND knowing that I would never eat Chipotle again. I spend ½ that amount at Moe's and get tons more variety. Chipotle had no salsa bar, no limes, and when I asked for salsa, she held up the little ramekin of dark stuff and said, this IS salsa." When I got home and opened the salsa, it was so hot and had a terrible flavor, I tossed it in the trash. I began to eat my Carne Asada bowl to realize that my rice was not done. It was crunchy. The entire bowl of rice was very undercooked, so I lost my appetite, and it was so unedible. I'm sorry my review here was negative, but honestly, it was a terrible, sad place. I see now why Moe's is so busy, crowded, and offers tons of variety for way less money. Don't waste your money at Chipotle."

"I never enjoy leaving a negative review about a restaurant. I chose to eat here for my first time at one of Chipotle's restaurants after a workout at the gym. I ordered the Chicken bowl with all sorts of toppings. I had eaten roughly half of my bowl before I came across two big pieces of still cold, slimy, and completely raw chicken. I was given a free coupon for another meal at this restaurant. I was not looking for anything in return when I told them about this issue except that the chicken be cooked thoroughly next time. Undercooked chicken is extremely dangerous. Please check your chicken when eating here!"