Wells Fargo Bank 2795 Lee Road, Lithia Springs, GA 30122

"Mrs. Medellin! Did A Great Job ! with Helping Me And Opening The Correct Account. FANTASTIC CUSTOMER SERVICE!"

"Baker was late for 9 AM appointment that was scheduled a week in advance. Branch manager told us that we needed to reschedule appointment that we’d taken off of work to attend and was unable to manage his own branch without a worker present. All supervisors should have an SOP in place in the event that certain employees have emergencies. Why wasn’t he able to stand in place for the appointment if he’s the manager?"

"I had to do wire transfer today, I can’t remember the lady’s name she was sooo helpful, patient, and knowledgeable. And help me do a wire transfer for a new mortgage. I want to thank her. I will be back to that branch soon and acknowledge her because I will know her when I see her. Thank you again!!!!"

"Just called about something important regarding online services and Ceecee(sp) was excellent. Very kind and efficient! Yay! Thank you Wells Fargo Lee rd!"

"The Hispanic lady that is a banker has terrible customer service and lacks empathy. When I came into the bank the teller directed to me a banker. In her office she was scrolling on Twitter and seemed irritated when I knocked at her door. When I tried to explain my issue she kept cutting me off abruptly and told me said she couldn’t help without even listening to the problem. The young lady on the general banking line had no problem helping me within minutes. The employees may need to be trained more. She made me think about closing my account with you guys."