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Robins Financial Credit Union
1793 Highway 138 Southeast, Conyers, Georgia, United States
About the Robins Financial Credit Union
Robins Financial Credit Union is a trusted financial institution located at 1793 Highway 138 Southeast in Conyers, Georgia, United States. As a credit union, they offer a wide range of financial services to their members, including savings accounts, loans, and investment opportunities. With a focus on personalized service and competitive rates, Robins Financial Credit Union is committed to helping individuals and families achieve their financial goals. Visit their branch in Conyers today to learn more about how they can assist you with your financial needs.
Photos of Robins Financial Credit Union
1793 Hwy 138 SE, Conyers, GA 30013, United States
Opening hours of Robins Financial Credit Union
Monday:
09:00 - 17:00
Tuesday:
09:00 - 17:00
Wednesday:
09:00 - 17:00
Thursday:
09:00 - 17:00
Friday:
09:00 - 17:00
Saturday:
Day off
Sunday:
Day off
Reviews of Robins Financial Credit Union
"CONSUMERS BEWARE!!!!! Ever since Robin's Financial Credit Union has taken over Persons Bank, I've had nothing but trouble with my account. Their online banking does NOT match up to their own branch computers, nor does it match up to my own meticulous record keeping of all my transactions!! I tried to prove this to Mr. Henderson at the Conyers branch, but he didn't want to listen to me or see that I could prove him wrong. They had taken 12 yes 12 (TWELVE) $25.00 overdraft charges out of my account and refuse to put a single penny of it back, even though I had 100% proof that they were wrong!!! I also had a $1700.00 dispute on my debit card and that never got resolved or even followed up on!!! This bank literally robs its own customers and could care less!! Needless to say, I WOULD NOT AND DO NOT RECOMMEND my worst enemy to use this bank for anything!!! Most of the employees at the Conyers Branch are AWESOME, but management and "customer service" are HORRIBLE!!!"
"The associates at this Robins Financial Credit Union location seem to care about their customers and our needs! I had a very positive experience! A much closer location to me in Stockbridge, Georgia instead of that long ride down to Forsyth, Georgia!"
"Came in to open a checking a and savings account . Valerie was amazing and broke everything down perfect. Very good customer service and good experience"
"Update to review: I did receive the call, the representative was very nice and professional. He stated he saw the appointment but was under the impression that I was coming into the branch. He apologized for the misunderstanding and was able to assist me with completing the transaction I needed assistance with. Wondering if I made the right decision to bank here. I have a HELOC with Robins. The closet branch is about 45 min from me. For convenience I like to use online banking. When I have an issue then I would like to speak with someone. Robins have a telephone appointment system. I have set up 3 different telephone appointments, they sent an e-mail and text asking me to check in virtually, which I did. No one ever called!!!! What’s the point of having this system of the institution is not going to use it. When I call the number listed, it goes to there call center. The person at the call center has very limited knowledge. I was told he would send an e-mail to the branch. I’m patiently waiting to see if I get a call back."
"They have recently taken over our Bank. The customer service is the WORST!! My card constantly shuts off due to Fraud Alerts, every second time I’ve used it. Spend 30 min to an hour getting it turned back on to have it shut off next time I use it. There customer service response is “just call us back”. Really, like anyone has numerous hours in a business day as they don’t answer 24/7 only business hours. So frustrating and you have to go to a branch to change your pin. Ridiculous!!"
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