Red Roof Inn Charleston - Kanawha City, WV

"Checked in late and the gentleman behind the counter was really nice. Asked us how we was and if we needed anything. Looked in system for a discount with the hospital the kids were at. He was very nice. Room was clean."

"Hour and still waiting on the heat. Phone unplugged. Smelled.of paint. Sink didn't drain had to mess with the stopper itself since the handle wasn't connected. Pillows hit or miss. Frig was cold"

"The first thing we're saw when entering the room was two bugs crawling on the floor. No TP in the bathroom. There lights over the bed didn't work. The room looked old and in disrepair, it needed a full make over. It was supposed to be handicapped, however, regular bath tub, a shower chair that only fit sideways in the tub so you had to hang your feet over the side of the tub. Will not be going back to that Red Roof. We're are still a fan of Red Roof Inns"

"Use to be decent. Went today, first room had no working lights. Got moved to a second room and one bedspread has blood drips on it, the other beds sheet was SPLATTERED with blood, there was blood on the wall and the toilet seat was broken. Went to get either ANOTHER room, full refund or switched to different location and the GM that had JUST walked in was a complete jerk! She was mad at ME because I didn't want to be in the room! What in the world? DO NOT GO!"

"We stayed at this location on Sunday night the room when you walked in slightly out dated no big deal ac didn’t work that well!!! Then the horror started at 2am when my husband woke up to a bite to find it to be bed bugs he found 3!!! Took a video so we could show the front desk!! When I went to front desk kid acted like it was no big deal happens all the time gave me refund which very cool call 2 days later speak to manager same carefree attitude so guess they just don’t care that the have bed bugs,"