Republic Finance

"These people are fraudulent your heard me, I opened a prepaid card account with them while cashing a large check, and since I have been putting money on the card and I use it to ma to paid other bills and will go through and then few days later they return that payment, and leave me owing other money, and I can access the app with my card I have tried calling them , and it hangs up all the time ."

"I have done business with this company for 3 years at another branch. This is my first time calling here. Today I spoke with Vincent. He was (polite and professional ) but unable to help so he asked Zack. Zack was unprofessional, cut me off when I spoke, belittled me and showed no sign of professionalism. It’s Friday so maybe he was ready to get off of work but he spoke down to me and treated me like a child. Like I was bothering him and he didn’t want to talk. He put me on hold when I questioned his behavior. Instead of waiting I called back and spoke with Vanessa (the manager). Vanessa was professional, jovial, helpful and understanding! I am just a bit surprised that the other representatives that I spoke with at this branch were professional, and Zach was the exact opposite of that definition. Zack is a senior representative which makes me think he either outlasted the other guys or he used to be really good at his job. To be honest everyone is entitled to a bad day. Maybe he just had a bad day today. in customer service positions. It is unacceptable to allow your bad day to spill onto mine. I was very polite and respectful as I am to anyone I speak to. I could not believe the way Zack handled me and I hope that their corporate office reviews this. I am happy to provide additional feedback, and I will be providing this directly to their regional VP Don Geimer , this is unacceptable and I would let it go if he wasn’t so smug and his responses was not professional and he was not polite. This is the south Zack! We show manners, we have good customer service, and if you need a moment take your moment, but don’t take it out on me."

"John is an exceptional employee. Very nice considerate. The other employees are great as well."

"A true nightmare!!! Look at their ratings with the Better Business. Research their practices. It's like dealing with Santander."

"Someone opened a loan in my name from this place. I believe someone is working with people on the inside to open loans in other people's names. Why would they allow someone to open an account in another person's name... especially if they don't have any proper ID, or anything. I think they are opening fraudulent accounts so they can make some kind of money.... since people may not be using them in this pandemic. I am also going to report them to the BBB for allowing fraudulent accounts to be opened. This is an inside job... please do not do business with this establishment."